Gary B.
I was not aware in the fine print the…
I was not aware in the fine print the subscription was a direct debit from my bank account, I only wanted to try the product for pain, it had no affect, a warning from my bank account, a transaction had occured on the 7/8/2026, I immediately, within minutes, emailed Sanlava to cancel the subscription and refund the amount taken from my account, Sanlava acknowledged my request on the same day, they delayed cancelling the auto order, then they only sent a email on the 11/8/2026 saying the product had been processed and couldn't be stoped or refunded, it had already been processed, I queried it asking how it could it be sent within seconds of payment?, they said I would need to send products back for a refund, I now do not trust Sanlava to even acknowledge they will accept receipt of the products for a refund, I will never deal with this company again and would advise others the same.




