Anon
Product Good - Customer Service far from par
The ordering process and product itself was very simple and easy. However, the customer service following the event was pretty awful. We had been in contact for proof approval and questions had while in production. However, no one reached out to me when they had decided to ship at a faster rate than selected for more money. This would have been fine had they reached out to me to discuss and for us to decide that was the appropriate charge but felt a bit blindsided by it especially since we had been in communication. When I reached out expressing my desire to discuss, I was responded with very curt emails that were frankly just rude.