Samwell AiReviews of samwell.ai

I’m here to express my extreme disappointment with the service I received and the subsequent lack of communication regarding my refund request. I recently purchased your service, but it failed to meet basic expectations. Most notably, the plagiarism check feature did not work at all. I sent an email almost a week ago requesting a full refund due to these significant flaws, yet I have received no response. This lack of transparency and failure to address customer concerns is unacceptable. I feel misled by the quality of the product and am concerned by the total lack of support. I expect a prompt response regarding the status of my refund.

Samwell AI is one of the most misleading and frustrating services I’ve ever come across. Their policies are unclear, the interface is confusing, and it’s nearly impossible to cancel or delete your account. I was charged again without any notice or renewal reminder, which is extremely unprofessional and feels intentionally deceptive. The website forces you to keep a credit card on file, but provides no straightforward way to manage or stop recurring billing. Customer support is unresponsive, and their “all sales are final” policy is used as an excuse to avoid helping users who were billed unexpectedly. Overall, the service is poorly designed, lacks transparency, and creates a terrible customer experience. I strongly advise others to stay away.

ITheir AI is horrible, I paid for the monthly service, tried to use it and the results were not satisfactory at all so I tried to get a refund immediately, their customer service is AI and it sent me a link to their refund policy which was basically no refunds so then I wrote them and told them I wanted to cancel my subscription, it sent another link and there's nowhere to cancel and they just tried billing me again! STAY AWAY. It's illegal to not have a way to easily cancel your subscription so I am going to pursue this because they won't stop billing me.

BEWARE: THIS IS A SCAM. This isn't a legit AI website. They have no customer support. You can get the same output from free AI platforms. The functionality is terrible at sounding like its written not by a robot. I signed up for the free trial period and forgot to cancel the subscription only to end up paying 96$ and no customer service response whatsoever. Had to call the bank and report as scammer fraud.

I have been trying for more than a week to cancel the subscription but they keep on billing my account. The cancellation option is not available and the link provided doesn’t allow me to cancel. Please cancel the subscription and stop debiting my account.

First time writing a review online - just to save somebody else the wasted $$. The AI is useless: repetative clisheés and extremely limited knowledge. It is more a parody than anything else.

impossible to get a refund, no reminders about charging the next month subscription.

Do not work and impossible to cancel my subscription, they still charge me every month.