Colby
Intrusive interface design
Samsung has no interest in providing a good customer experience, only in forcing you to use their streaming platform. While watching a show, there is a frequent pop up in the middle of the screen letting you know that you can use the remote arrows to make other selections. No duh. Its a remote. Why would I want to watch your content if you keep interrupting? And no matter how many times I set the junk stations not to show up, new crappy stations keep showing up. And occasionally they completely reset the shows so all of them show up, and I have go through all of them again to turn most of them off. Just today, they forced a new interface, which overlays whatever you are watching with a format like you would see on fire or apple tv, but you cant get rid of it to watch the channel you are on except by waiting a while for it to go away. Terrible choices are being made by the team responsible for this service.