samsungpartsusa.com Reviews | Read Customer Reviews of samsungpartsusa.com

samsungpartsusa.com Reviews | Read Customer Reviews of samsungpartsusa.com

samsungpartsusa.com reviews

Showing 55 reviews with 5 stars · Clear filters

THOMAS C.
Jul 15, 2026
I had a concern about the shipper use…
I had a concern about the shipper use to ship to my street address. Because the part CAN NOT be shipped to me via USPS to my street address. I do not have a USPS mailbox at my street address. Anything sent by USPS to my street address will be automatically "returned to Sender". Thank you for using FedEx.
Response from samsungpartsusa.comJul 15, 2026
Hello, Thank you for letting us know, and we appreciate you bringing this to our attention. We are glad FedEx was able to deliver your order successfully. We understand the issues that can occur with USPS deliveries to addresses that are not serviced by a USPS mailbox, and we appreciate you explaining your situation. Your feedback is valuable and helps us better understand our customers' shipping needs. Thank you for choosing us, and please let us know if there is anything else we can help with.
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customer
Jul 1, 2026
got the right part when ordering
I had no problem ordering what I wanted and it was delivered and there was no damage to what I order and have faith in this company and how they treat my package.
Response from samsungpartsusa.comJul 3, 2026
Hello, Thank you for your wonderful feedback! We're so glad you received the right part, that the ordering process was easy, and that your package arrived safely and in perfect condition. It means a lot to us that you trust our company, and we truly appreciate your support. We look forward to serving you again whenever you need us!
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Anthony
Jun 30, 2026
Quick resolution
I just contacted customer service for a return label, nothing wrong with the part just didn't need, and Vanessa within a minute had a link to the label for me to print. Just the way I like customer service, quick and to the point. Amazing
Response from samsungpartsusa.comJul 3, 2026
Hello, Thanks so much for taking the time to share your experience! We're glad Vanessa was able to get your return label to you quickly and make the process simple and hassle-free. We know your time is valuable, so providing fast, straightforward customer service is exactly what we strive for. We truly appreciate your feedback and hope to have the opportunity to help you again in the future!
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Ben S.
Jun 15, 2026
live chat rep quickly located the parts…
live chat rep quickly located the parts and provided all info.
Response from samsungpartsusa.comJun 16, 2026
Hello, Thank you for your feedback! We're glad to hear our live chat representative was able to quickly locate the parts you needed and provide all the information you were looking for. We appreciate you taking the time to share your experience and are happy we could make the process easy and efficient.
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Kim T.
Jun 13, 2026
Sent an email to inquire about shipping…
Sent an email to inquire about shipping of an order. Received immediate and courteous response.
Response from samsungpartsusa.comJun 15, 2026
Hello, Thank you for your feedback! We're glad to hear you received an immediate and courteous response to your shipping inquiry. Providing helpful and timely service is important to us, and we appreciate you taking the time to share your experience. We look forward to serving you again.
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Keith
Jun 10, 2026
Quick esponse with a soluion
Quick esponse with a soluion
Response from samsungpartsusa.comJun 11, 2026
Hello, Thank you for your feedback. We're glad to hear you received a quick response and that we were able to provide a solution. We appreciate you taking the time to share your experience and are happy we could help.
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Bobby H.
Jun 10, 2026
Great experience had the part I needed…
Great experience had the part I needed for my Samsung thr flapper was alittle pricey but was perfect replacement
Response from samsungpartsusa.comJun 10, 2026
Hello, Thank you for your feedback! We're glad you found the Samsung part you needed and that it was a perfect replacement. We appreciate your comments about the pricing and are happy to hear the quality and fit met your expectations. Thanks for choosing us, and we look forward to helping with any future repair needs.
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Lawrence
Jun 9, 2026
Perfect and nice
Perfect and nice
Response from samsungpartsusa.comJun 10, 2026
Hello, Thank you for your feedback! We're glad to hear you found our site perfect and nice. We appreciate you taking the time to share your experience and are happy that our website met your expectations.
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