samsungpartsusa.com Reviews | Read Customer Reviews of samsungpartsusa.com

samsungpartsusa.com Reviews | Read Customer Reviews of samsungpartsusa.com

samsungpartsusa.com reviews

Showing 55 reviews with 5 stars · Clear filters

Ricardo S.
Sep 1, 2026
delivery fast
delivery fast
Response from samsungpartsusa.comSep 3, 2026
Hello, Thank you for your review! We’re so glad your delivery arrived quickly. We appreciate your feedback!
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Mark B.
Sep 1, 2026
Needed a new element.
The part for my 9 year old dryer arrived within 2 days and is a perfect fit. I was able to get the element installed using the online repair manual. And I had it running within an hour.
Response from samsungpartsusa.comSep 3, 2026
Hello, We’re so glad to hear the element arrived quickly and was a perfect fit for your dryer. It’s great that the online repair manual helped make the installation easy and that you had everything up and running within an hour. Thank you for sharing your experience!
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Robert C B.
Sep 1, 2026
Great to have a replacement remote but…
Great to have a replacement remote but price is quite high for what it is, a remote. You can buy a 60” tv for 350$ and for 100$ you can get a remote. Only bad thing to say.
Response from samsungpartsusa.comSep 1, 2026
Hello, We appreciate your feedback and understand your concerns regarding the price of the replacement remote. Our pricing reflects the value of genuine OEM parts, and we strive to align with the manufacturer’s suggested retail pricing. Additionally, our prices take into account the ongoing costs of maintaining a reliable website and providing access to knowledgeable customer service representatives who are here to support you with any questions or concerns. We are glad you were able to find the replacement remote you needed and appreciate you sharing your experience.
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leisha F.
Aug 10, 2026
Great
I feel like I have a new washer again
Response from samsungpartsusa.comAug 11, 2026
Hello, We love hearing this! There’s nothing better than getting your washer back to working like new. We’re so glad we could help, and we really appreciate you sharing your experience with us!
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Levi
Aug 10, 2026
very fast shipping received new…
very fast shipping received new microwave door in perfect shape. the foam in box was broken but thankfully no damage. Would buy from again. Thank you
Response from samsungpartsusa.comAug 10, 2026
Hello, Thank you for the great review! We’re happy to hear your microwave door arrived quickly and in perfect condition. We appreciate you letting us know about the broken foam packaging as well. We’re grateful for your business and look forward to helping you again!
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Ellie K.
Aug 1, 2026
Reliable
Straightforward and the part was a perfect fit. Sturdy and not cheap/plastic feeling.
Response from samsungpartsusa.comAug 4, 2026
Hello, Thank you for your great feedback! We are so glad to hear the part was a perfect fit and that you were pleased with its quality and durability. Knowing you found our site reliable and straightforward to use means a lot to us. We truly appreciate your support and look forward to helping you again whenever you need us.
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Scott I.
Jul 28, 2026
Washing Machine Replacement Pump
Needed a new pump for my washing machine. Easy ordering and quick shipping made it a breeze. The pump was easy to swap out and the washing machine has been working perfectly since.
Response from samsungpartsusa.comJul 28, 2026
Hello, Thank you for taking the time to share your experience! We are so glad the ordering process was easy, your replacement pump arrived quickly, and the installation went smoothly. It's great to hear your washing machine is working perfectly again. We appreciate your feedback and thank you for choosing us!
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Mark R.
Jul 20, 2026
Your representative Yuri is Fantastic
Your representative, Yuri, was a huge help. Knowledgeable, professional and fast. Helped me resolve my issue easily. I appreciate Yuri’s expertise and patience. Best, Mark
Response from samsungpartsusa.comJul 22, 2026
Hello, Thank you so much for taking the time to share your experience, Mark. We are thrilled to hear that Yuri provided such knowledgeable, professional, and efficient service. We will be sure to pass along your kind words and recognition. It is always our goal to make resolving issues as easy as possible, and we are glad Yuri's expertise and patience made a positive difference. We truly appreciate your feedback and thank you for choosing us. We look forward to serving you again whenever you need us.
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