Sam's Furniture & Appliances Reviews | Read Customer Reviews of samsfurniture.com

Sam's Furniture & AppliancesReviews of samsfurniture.com

4.3148 reviews
Furniture Stores
5050 E. Belknap, Ft. Worth, Texas

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Sam's Furniture & Appliances

About Sam's Furniture & Appliances

Sam's Furniture & Appliances has been saving customers money since 1946! We offer the best Lease to Own option around - our low cash prices mean you will save regardless of how you choose to pay, cash, no interest terms or our in house Lease to Own program.Sam's features the best products of the brand names you know - like Ashley Furniture, Samsung electronics, Whirlpool & Amana appliances and more. When you shop at Sam's, you are doing business with a name you can trust! About Sam's SmartLease to Own program: If you need help building or repairing your credit, Sam's is the place for you! Our monthly payment price are based on our low cash prices, so you know you are getting a great deal regardless of how you choose to pay. The Early Payoff program is excellent - whenever you are ready to own the products, you simply pay the remaining cash price. It's easy and will save you a ton of money! And we report your payment history, each month, to all 3 major credit bureaus - the more on time payments you make, the better you can help improve your credit score. These are just some of the many benefits of Sam's SmartLease to Own program! For more information, give us a call at 817-665-5050 or visit your nearest Sam's Furniture location!

Sam's Furniture & Appliances (samsfurniture.com) has 148 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: samsfurniture.com
Website: samsfurniture.com
Category: Furniture Stores
Location: Ft. Worth, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 12% of reviews.
Latest: Most recent review: April 2022.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Sam's Furniture & Appliances reviews

148 approved reviews, newest moderated first

John C.
Dec 24, 2017
Excellent communication with staff
Excellent communication with staff. Package was delivered as promised
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Benjamin D.
Dec 23, 2017
benjamin
great staff and always helpful
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Cathy G.
Dec 21, 2017
They do nothing to help you. Very rude
It says to rebuild your credit and my information was not verified. I was declined for having some credit issues. No one asked me what I could put down or offer any other options. What is lease program for then?I think it's a joke. I have more verifiable income than most people I'm sure.
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Melissa A.
Dec 15, 2017
Poor communication
Poor communication. I was ask to send over my information via email and I have not heard anything. Due to my profession I work graveyard hours and in a hospital so all my communication is usually through email. It is a little concerning when you send over all your personal information and then do not receive any response. I am left feeling very vulnerable.
Response from Sam's Furniture & AppliancesDec 16, 2017
Hi Melissa - I believe we have addressed the concerns and would love an updated review if you would! Sorry the voicemails did not get through in a timely matter. Thanks!
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K. Y.
Dec 14, 2017
Very helpful in store, on the phone, and online.
I went into the store and browsed before I came online to place my order. The staff at the Arlington store was very attentive and helpful. Before I place my order online I made a phone call to ask a question about the product I was interested in and again got a very knowledgeable person to assist. I placed my order online and once again got very timely and helpful responses. I will definitely recommend Sam's furniture and come back when I'm ready to make another purchase
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Doug S.
Nov 30, 2017
Excellent customer service at a great …
Excellent customer service at a great price.
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Phoenicia G.
Nov 24, 2017
I was about to order and pay what I …
I was about to order and pay what I thought was a deposit, but it said it was grand total amount. So no information would be misconstrued, I did not pay for it fearing I would lose my money. Have not got a call yet or explanation.
Response from Sam's Furniture & AppliancesNov 24, 2017
Hello - the store was closed on Wednesday night when the order was submitted and has been closed today (Thanksgiving) - we will process the order and contact you tomorrow. I hope you had a nice holiday!
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Tamara G.
Nov 22, 2017
awesome experience.....
awesome experience...... would totally recommend the website... I ordered EVERYTHING on-line - it was delivered in a timely manner- and everything met and exceeded our expectations.
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