SalviaExtract.com Reviews | Read Customer Reviews of salviaextract.com

SalviaExtract.com Reviews | Read Customer Reviews of salviaextract.com

SalviaExtract.com reviews

Showing 87 reviews with 1 star · Clear filters

Me.
Nov 12, 2022
Don't bother
Did not send order, did not respond to multiple requests for support, did not answer the phone.
Report
Cullen
Oct 24, 2022
I have waited almost 7 days and I…
I have waited almost 7 days and I haven't even gotten a confirmation email yet. You have taken my money and haven't delivered. My order number is 66643.if have send many emails to you already and all they say is they are reviewing the situation. I have never had this problem before and it is becoming a pain to deal. Please deliver my product. If you won't then I want my refund please.
Report
Matt R.
Sep 6, 2022
The salvia is garbage
The salvia is garbage
Report
Adele L.
Sep 5, 2022
I have not received the product yet!
I have not received the product yet!
Report
Josh
Jun 28, 2022
They took the money and claim to have…
They took the money and claim to have shipped it to me, but I didn’t get anything so I don’t know if I could really recommend anyone try this.
Response from SalviaExtract.comJul 2, 2022
Hello Josh, I hope that you're doing good. I am checking your order right now and it says that your order was shipped and it was delivered on your shipping address on June 24th, 2022 by USPS. For clarity, you can check the tracking number here as well https://www.aftership.com/track/usps/9400111108033820454350. The link clearly shows delivery being made on your address. If you didn't get it, you should check with USPS. We have fulfilled our end of the deal and delivered the package to your address. If you have more questions, email us. Best Regards, Melody Smith
Report
Nick
Jun 8, 2022
Never sent confirmation email of my…
Never sent confirmation email of my order or my tracking number. Reached out to them about it and haven't heard back for two days now.
Response from SalviaExtract.comJun 8, 2022
Hello Nick, I am sorry to hear that you are not happy but, I did check in to your email history and I saw that your first ever email came in on June 7th, 2022 and today is June 8th, 2022 so I am not understanding how did you reach to your two days conclusion. Also, when you send an email, you would have gotten an auto-response saying that the customer service will respond within 24-48 hours. We are not here 24 hours, we got the email yesterday and someone would have responded to you today. As for your order, it was already processed and any additional items in your cart would have been from anything you added after placing the order. I have placed your order on hold for now. Please reply to our email so we can get this sorted with you and help you ship the order to you. Thank you. Melody Smith SalviaExtract.com
Report
Mark
Apr 26, 2022
My order was not only late but wrong…
My order was not only late but wrong not even what I ordered. Their customer service is horrible no phone number listed and I've been emailing them for two days with no response. Stay away from this place! UPDATE MAY 10TH. Still have gotten only one email from them and still waiting for my correct order to be sent! This place is a joke stay away!
Report
Mark G.
Apr 18, 2022
You did terrible
You did terrible! Not only are you sending me emails to the wrong email but I placed an order 2 weeks ago and got charged for it and it never got shipped! My email address is jadakisrus at yahoo.com not jadakisrus at yandex.com that you keep sending me emails too. Can you please refund my money or send me what I paid for. What a joke company
Response from SalviaExtract.comApr 18, 2022
Hello Mark, How are you? I am sorry to hear that you're not satisfied. However, when you placed the order online, that yandex email is the one you provided, we did not randomly chose to have that on your record. Since that is the email we have on the file, that is the email you get all the conversations sent to. As for your order, it looks like your order has been processed already and we are just waiting for the new shipment to come in which is arriving from outside of USA. As soon as the shipment arrives, we can ship your order for you. Please send us an email as well and our manager will call you too to discuss further. Thank you and our apologies again for the trouble. Best Regards, Melody Smith SalviaExtract.com
Report