Darren M.
Beautiful building and gardens
Beautiful building and gardens, sumptuous room (Saltmarshe Suite), great full English breakfast. Our stay was on a 'Red Letter Days' deal that included a 3 course dinner with fizz & breakfast. I Really didn't want to write a negative review so please take the following as observations, not criticism. Understaffing meant that there was only one person trying really hard on her own, checking us in, serving from the bar and serving dinner. We felt a little let down by the lack of service overall. Food in restaurant wasn't great (couldn't eat my Barnsley Chop) I think the chef was either very bored or just tried too hard. Please, turn the music level down, it's not a roll call and should be incidental not intrusive. An older (rather brittle) waitress/receptionist appeared in the morning over breakfast and appeared quite unwelcoming and disinterested, dressed scruffy and never made eye contact whilst checking us out. A fond farewell and 'see you again' might have been nice. Never got the glass of 'fizz' either and it was my birthday after all. Recommended? Yes, if they can address the above. Would we return? Ditto. Value for money? Adequately priced.


