held-too-long F.
CD autorenewed at very low rate - lousy deal for existing customers
CD autorenewed because I did not contact them within the 10 day window - I don't remember the notification they said they sent. but the big bite is that although they are offering new customers 5.5% for this type of CD, my rate renewed at 0.5%!! I decided that I don't want to deal with a bank that treats existing customers like this and closed the CD despite the huge penalty - will make it back in less than a year at these rates.