Karen
Excellent Customer Service
Excellent Customer Service, Almina is a sweet heart.

Founded in 2018 as a small family company, SAKI aims to make the lives of its customers easier with its wide range of products combining technology, design, and creativity. When SAKI started with introducing the Electric Samovar, a long-lost tea drinking tradition, in a modern yet respectably conventional way, it managed to achieve great success in both the American and global markets. Swiftly updating and upgrading its product range, today, SAKI is taking firm steps towards becoming a world brand in smart kitchen appliances and high-tech cookware. Reaching homes in nearly 20 countries with its 5 product categories and 27 different products, SAKI is determined to create a professional yet cozy cooking environment in every kitchen it sets foot in.From state-of-the-art sous vide cookers, easy-to-use modern-day samovars to top-end coffee makers, spending time in the kitchen is now evolving into an irreplaceable pleasure at the hand of SAKI. Preparing home-made bread, cooking delicious steak, stirring up drinks, and making morning coffee has never been easier thanks to SAKI's high-quality kitchen appliances. Enjoy the luxury of clean air with SAKI's air treatment products, as well as exclusive tea-making products for the ultimate tea experience.Join the beautiful world of SAKI home & kitchen products to upgrade your kitchen and enjoy the perks of the latest technology in your home.
Saki Kitchen (saki.us) has 135 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Claim this listingManufacturing · Simi Valley, California
Excellent
Manufacturing · Anaheim, California
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Manufacturing · Chatsworth, California
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Manufacturing · Lomita, California
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Showing 104 reviews with 5 stars · Clear filters
Karen
Excellent Customer Service, Almina is a sweet heart.
Michael S.
The best customer service I got problems with my first purchase and reached out to Saki customer service. They sent me a replacement tea pot. I really appreciate it.
Zach
The support was quick to respond to me issue and sent a replacement item the same day. This is a company that is not afraid to stand behind their products
Jaybee
I recently started buying the SAKI product line for my kitchen. Starting with the samovar tea kettle. Lovely appliance for tea drinkers, I grew up drinking tea with my grandma so this is a little slice of childhood as well. The staff I spoke with about the appliances I bought were helpful and courteous. I am waiting on the bread maker to arrive so I can see how it works.
Mariam A.
I love my tea pot , ordered one for my daughter as well . I love their customer service , they are very sweet & professional.
Rufus M.
Excellent warranty service. Love my sous vide unit. Cooks great!!
Rana P.
Thank you so much,your customer service is perfect .
Rose A.
This was my first purchase from SAKI . Not without a lot of research first. My Son uses a Sous vide. Was not happy with how loud his was ! I heard mention that the SAKI was quiet! Which is very important for long cooking recipes. The quiet Percision of this machine is amazing! It’s a beautiful rich color as well! Makes my cooking experience fun! The results will only continue to get better as I try different recipes. The Quality and precise temperatures are exactly what you need for success. Makes me feel like a top chef!! Thank you SAKI for such an amazing product and such amazing customer service!