Saiyan StuffReviews of saiyanstuff.com

I strongly recommend that no one buys from this website. I ordered a sweatshirt for my brother's birthday, which was very poor quality and cost $40. The material was poor and the logo/print (Dragon Ball) was blurry/not up to scratch. My brother - who had seen the sweatshirt online and asked for it as a present - was very disappointed. SaiyanStuff/Stuffify wouldn't refund when we contacted them/sent several emails, including photos of the product, to them. I had to raise a dispute with PayPal who said I was eligible for a refund if I sent the item back and that I would be refunded when the company received it. I did post it back (which cost £13) to the address given, tracked and traced, and there was 'no one in' both times delivery was attempted. What kind of company can you not return items to for a refund if not suitable/poor quality? And what company is 'not there' when you do post back the item for a refund after having to raise a dispute via PayPal to try and even get a refund?

DO NOT USE THIS WEBSITE! My item was lost in the transit and absolutely no liability has been accepted from the supplier at all, telling me a refund or exchange can only be considered once they receive the product returned, but as this was lost, this is obviously not possible. Staggered correspondence with the customer service team makes response times too long, and with no number to contact, there is no way I can speak to someone directly in an attempt to sort my issue out. Absolutely awful