SagoReviews of sago.com

Signed up for a 9-day qualboard survey, which was fairly intensive, requiring a lot of written answers, even asking for us to come up with a script/story board at the end that might suggest PR angles. Before I took the assignment, I clearly asked the recruiters about the payment schedule, since the assignment started on April 30 and continued until May 9. I told them I was in a difficult caretaking situation, and that while this job offered me desired flexibilty in reverse commuting, if it wasn't a sure bet for somewhat timely payment, I couldn't take it, would have to go for option B. I got the incentive points (which would be equaling 200.00 in a reward) but in terms of them processing the reward, well, "in processing" is where it's been now for weeks: I asked them, and started pushing for them to honor the payment (a virtual visa) and then I start seeing may be 20 days to process due to high volume if it's virtual. In response to my 5th email, I get this from Sago: "Sago is currently facing significant delays in the incentive processing workflow and we appreciate your patience and understanding during this challenging time. .....Despite our best efforts, there is a possibility that we may not be able to meet our standard commitment of processing your redeemed points. ....ago will keep you updated...." So what's going down? What difficult times? Hire more people if the volume is so high. I too have done some SAGO panels and up to a few years back, was paid in a timely manner. This was a survey I put time and big effort in, and I am now sounding an alarm, esp. reading so many other complaints here, on the BBB site, and on Reddit.

Used to love them. They just suck. Nice people. Good luck ever getting paid. On Tuesday filing with Harris county attorneys office. Pissed! As well as state attorney general.

BEWARE RED Flag- Notice that the vast majority of the reviews on Sago are negative. I did a focus group in Mar 2024 with SAGO. I was told that the incentive would be processed within 10 days. They lied, I did not receive the incentive in 10 days. I received the incentive 72 days after I participated in the the group. I sent email after email requesting the incentive. Each time would respond with a generic email stating " We are experiencing higher than normal volumes". This company is deceptive and dealing with them is very frustrating. I will never get involved with them again, it's too much of a hassle.

Extremely disorganized, lack of communication, and zero accountability. I assume this is a major issue of their restructuring, such as pocketing survey funds and products. I do not recommend anyone use this "business" due to their lack of professionalism, unethical practices, and improper communication. Every red flag will manifest itself in the first two or three interactions with Sago. They utilize FocusGroup.com to find their participants and demonstrate no professionalism. To ANY company using their services, it reflects on your products, services, and brands. Good luck to you.

Don't waste your time. They scam you out of your time and money. I worked hard for weeks for them to just give me the run around when it was time to pay. I did the study in March and it's now May and I still have not gotten paid!

I participated in Sago's activities and redeemed $125 on March 28th. Despite their 20-day payment promise, it's been 25 days with no payment. I've emailed twice, receiving the same 20-day response. This delay is unacceptable, and seem to be doing this to alot of people

I participated in a focus group in the end of January I never received my physical card I’ve written emails and left messages at Schlesinger I don’t know how to get in touch with them my focus group wallet says they paid me it’s 125 dollars

I have serious complaints against this company. Since they took over for Sago I have to send multiple emails and complaints in order to try to get my payment “processed “ and currently the owe me $449 which I submitted back on 3/15/24 and am still waiting to be paid for after 3 emails and a month waiting and I only got one response stating it could take up to 20 business days, which it never took before. With Schlesinger, I never waiting l waited longer than 2 days for my payment. I did another focus group with them last week which I haven’t even submitted yet, but I think when I do finally get paid from them I’m going to tell them next time I won’t do it because I had to go through so much trouble and stress and hard work to get my payment and I still haven’t gotten it! Do not do focus groups or surveys for them unless you want to beg for your money!