SagoReviews of sago.com

never received incentive. They do not answer emails. There is no phone number to contact them when it came time for me to participate. They certainly reached out now. They’ve gone silent so frustrating. Do not participate in any of their surveys.

Recently completed 2 studies and have not been paid in the allotted time frame stated on their site. I just wish I would have checked the reviews before providing my time and opinion.

I recently completed a survey for a different research company called Zeldis Research. The entire process went quite well until it came time for the incentive payment. I reached out to the researcher who had set up the study and imagine my surprise when I see someone at Sago cc'd on the email. Having had one miserable experience with Sago in the past where they didn't respond to any communications about payment and didn't pay for months past the original expected payment date, I would have never willingly worked with them again. Now I'm back in the same situation where I haven't been paid and no one is responding to me. Keep an eye on those email addresses and pay better attention than I did. Looks like Sago has started working through other research companies on the sly.

HORRIBLE!! I see I’m not alone on not getting paid!!! This has to stop! I haven’t been paid for 2 months, $200 outstanding in Visa physical cards. Other taste test places pay you right away with a check, I asked, why don’t they do this? we show up for these tests and then they don’t pay us. It’s so unethical.!!

Don't do surveys. They don't pay. They give excuses as to we have a high volume and can take 20 days. Its bs. Rip off.

I participated in a group and then requested an incentive WEEKS ago - have yet to be paid. Now I’m wondering if it will ever happen and what next steps I need to take. Small claims? Labor department? I will never make the mistake of taking a few hours off my job and working with them again. It’s not worth it.

It's 2024 and SAGO still refuses to pay folks on time for things completed weeks ago, sometimes over a month ago It’s been like this since I started work with you all. You can’t force people to meet deadlines/times for studies and not expect to have the same expectancy or level of turnaround for payment. Sago needs to update whatever system they are using so that payments can be made automatically once the study is completed and all requirements are satisfied. Other research companies have an automated system that pay days, sometimes same day as the study was done. Unfortunately, I am not giving y’all another chance to delay with my money again this year. I will be reporting this issue to the authorities.

I did a couple of studies as a research Participant. All seemed ok other than waiting forever to get paid. But today I had a horrible experience. I got a confirmation email and a confirmation phone call. My email was from Rebecca Hanner. It had confirmation for the study and everything with all the info..I rearranged my whole day drove to the study which was far away only to be told I wasn't on the list.. when I contacted sago. They said oh we emailed you again after your confirmation email saying you got wait listed..this email went to my spam and nobody contacted me saying I was wait listed. I only was called to confirm the study and emailed to confirm the participation info.