SagoReviews of sago.com

I did dozens of studies with Schlesinger Group over the years and they were professional and payment was reliably prompt. Since Sago took over they are saying “due to high volume” there is a delay - so far I have been waiting over six weeks for payment of over 3 hundred dollars. I gave them my time, and I’m certain they got paid for the study - what is their excuse? Will I EVER be paid? Other focus groups pay within 2 weeks, max. Beginning to assume this is a fraudulent company.

Meine Empfehlung: Finger weg. Ich bin aufgrund eines Aufrufs von eBay von diesem Unternehmen zu einem Interview eingeladen worden, und laufe nun schon 8 Wochen hinter meiner Vergütung her. Ich hätte gerne 0 Sterne vergeben. Vollkommen unseriös.

I did a study for a mock jury on September 4, 2024, which lasted 8 hours. It was extremely important to arrive on time. Yet they do not have the decency to response to clients who already rendered their services. Today is 10/28/24 and I have not received a call back or email in response for payment of $325.00 which I have not received as of yet. The time fame they imposed for payment has come and gone. Still no payment, no courtesy call to explain the delay. This is ridiculous and it's a crime. I am going to call the State attorney and report them. They should not get away from robbing people of their hard earn money. I'm sure they already received their earnings from the company they were representing. I will never do business with Sago. They are a fraudulent company.

Up to two weeks to receive incentive points, then another 20-30 BUSINESS DAYS to receive payment. I basically had to stalk them to get them to pay out the money owed. It is BULLCRAP!

1 month and gift cards still not sent to me, been processing and not sent.I will never do another study with this company very unprofessional.

Did a phase 1 for a study and haven't received any calls/emails back since everything they have implemented is automated emails back . I never once spoke to anyone on the phone and have called /emailed multiple times regarding payment .

I wish I could give 0 stars. I am still waiting to get paid from a focus group I did on Sept 4. I have left countless emails and phone calls with no response. You can never reach a live person no matter which phone number you call which is absolutely ridiculous. I have already reported them to the BBB and I have left them a negative review on google. NO ONE should have to go through all these changes to get paid. I am literally contacting them on a daily basis. Several people in their google reviews are threatening class action lawsuits. I hope it happens because they should not be able to get away with treating people this way. I take this as a learning experience. No longer will I do focus groups with Sago EVER again. Totally unreliable, unprofessional, unethical and just plain fraudulent!

I wrote a previous review and was finally contacted by someone. They said once payment was processed I would receive an email to confirm my mailing address. I have not received any email. I think they're trying to get out of paying me. Why do I need to confirm my address? They know my address. Just send the card! For this review I've sent 4 emails to customer service and no response other than an automated message saying they are getting a higher than normal amount of emails. They must have made a lot of people mad! I took my survey in March and still have not been paid. I'm so angry with them They have absolutely the worst customer service I've ever dealt with. I'm going to report them to BBB and any other agency I can think of and give reviews on every site. This is ridiculous.