SagoReviews of sago.com

I am a full-time student and earn extra income by doing online surveys and product reviews. One of the companies I work with is Focus Group by Sago. When I participated in my first focus group for advertisement of a test for stroke victims it took me three months to get them to post my incentive points worth $145. They kept saying they were still waiting for the head of the research team to get back to them. I had to email them regularly, every 3 to 5 days, to get my points posted. Eventually, they did post them, and I was awarded a $145 virtual Visa card. However, when I tried to redeem it, I was told to allow up to 20 days for processing. I waited, but it took another three months before I finally received my $145 incentive. I had to continuously follow up with Sago to make that happen. The company handling the redemption for Sago informed me that they were facing difficulties meeting their redemption time limits. Despite this experience, I decided to give them another chance. Things seemed to go smoothly until I redeemed my points for another survey worth $30 which led to my participation in an online group interview that took 90 minutes out of my busy school schedule. This brought my total incentives to $160 for that product which I redeemed for another virtual Visa card on April 15th. Now, nearly 30 days have passed since the redemption, and I received another email on May 8th stating that Sago was again having trouble honoring their redemptions. They mentioned it could take 4 to 6 weeks before I might receive my incentive, if at all. The first time this happened, I had to file a complaint with the Better Business Bureau (BBB) just to get them to respond to my emails and pay me my incentive. Now, it looks like I may have to file another complaint, which is frustrating because I shouldn’t have to deal with this, especially when I have such a busy school schedule. If Sago is having so much trouble honoring their incentives, it shouldn’t be in the research and survey business. They need individuals in their accounting department to run things more effectively. It seems the company is not being managed by honorable or competent people.

I'm owed $595 in incentives that have been processing for over a month. Why does it take over a month to issue an incentive???

They don´t even pay their partners... You better stay away. It´s a scam!

Sago is the worst company ever i did two surveys April 1 and April 2 150.00 and 350.00 dollars and I still haven't got paid yet don't do any surveys with them you will regret it

5+ months and still not paid.

Their payment system is awful. Now their virtual gift cards can no longer be used in PayPal. I used to just put them in my PayPal wallet and send myself the money. But now you’re only allowed to spend it at merchants to buy things. It was so much better when you could get a physical card with ATM access or send the money through PayPal to your bank account. Not to mention you wait months for payment that’s way too long to wait for just a regular gift card. They need to go back to paying with cards that you can withdraw cash from at the ATM. I think most people would rather have cash than a gift card. Now I have $700 in a gift card that I can’t put in my bank account. It’s just not worth doing studies with them anymore.

SAGO is a SCAM They do NOT Compensate WASTE OF TIME!!!!

Completed a study over two months ago, and still no incentive. Was supposed to be 140 amazon e-gift card but it has been in processing for over a month. Virtual incentives should take no more than a few hours to process. No response from customer service. Worst focus group to deal with and should be reported to BBB immediately and shut down.