Opa M.
They will screw you with the shipping costs.
I bought 4 small fans, could not get a shipping quote but figured it could not be that bad. $24 in fans cost $19 to ship. I am half tempted to refuse delivery and get a refund or a chargeback.
Founded in 1887, Sager Electronics is a North American distributor of Interconnect, Power,Electromechanical, and Thermal solutions from over 90 leading suppliers worldwide anda provider of value-add solutions. Its line card includes world-class solutions from suppliers including Honeywell, MEAN WELL, Molex, Phoenix Contact, TRACO Power, ebm-papst, TE Connectivity, Omron, Sensata, Sanyo Denki, Samtec, Laird, AEI Artesyn and SL Power. Headquartered in Middleborough, MA, Sager services customers across North America through its strategically located service centers, two state-of-the-art distribution centers, and two facilities dedicated to custom design and manufacturing solutions. Each service center features a sales team comprised of Sales Management, an experienced inside sales and product team, highly trained field sales representatives, and technically skilled sales engineers. The 100,000 SF distribution center in MA and 40,000 SF distribution center in Carrollton, TX are purposefully located to service customers quickly and efficiently. A 20,500 SF Power Solutions Center offers value-add capabilities for power supplies, thermal products and assemblies. Further supporting the company’s custom solutions strategy, Sager manufactures battery packs and assemblies from its 18,500 SF Battery Solutions Center in Lisle, IL. Grounded in 135 years of innovation and service, Sager provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence® business model. Sager is a wholly owned subsidiary of TTI Inc., a Berkshire Hathaway Inc. company.
Sager Electronics (sager.com) has 14 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Showing 14 reviews with 1 star · Clear filters
Opa M.
I bought 4 small fans, could not get a shipping quote but figured it could not be that bad. $24 in fans cost $19 to ship. I am half tempted to refuse delivery and get a refund or a chargeback.
Acoutech C.
This place will not tell you tariffs or shipping at checkout. They like to surprise you with ridiculous fees after. $30+ for 5 small dc power supplies….. $12 for 4 push button breakers. These people are thieves online.
Response from Sager ElectronicsMar 4, 2022
We apologize for your less than positive experience shopping with us online. We are aware of the issues with how our shipping and tariff information displays on our website and are working on enhancements to our online shopping environment that will allow us to better display tariff and freight costs at the point of checkout.
James J.
I was waiting for a quote on shipping before approving an order and they made 4 different charges against my credit card totaling more than double the amount of the item I was interested in purchasing. They don't answer any emails or calls regarding web orders. I'm disputing the charges. Do not trust them. They are scammers.
Response from Sager ElectronicsMar 4, 2022
James, we apologize for the difficulties you experienced while trying to purchase with Sager online. At this time, we are unable to display freight costs upfront and ask our customers to refer to the shipping guidelines of our transportation partners at the time of purchase. We know this does not always provide the most accurate rate information and that your attempts to reach a customer service representative to question this process was less than helpful. As a 135 year old organization with a lengthy history of exceptional customer service, we agree this lack of response is unacceptable. Please be aware we are working on changes to our website to address the issues around shipping and online customer service.
Christina
I tried to get a rough estimate on the cost of shipping but they would not even give me any type of quote on the costs.
Response from Sager ElectronicsMar 4, 2022
Christina, unfortunately, we are unable to display freight costs at the time of purchase and must rely on the estimated shipping guidelines as provided by our transportation partners. Sager is in the process of making changes to its online shopping process to address this issue.
Allen D.
Total rip-off. They hide all of their fees until a couple days after the sale, and then will charge you again two days later. Purchased ~ $100 worth of product, got an additional bill for $42 later. Any price you see is going to have 40%+ added days after you have checked out. Avoid like corona. Never again. edit: a year later they've announced that it wasn't their intention to rip everyone off, it just accidentally happened that way. For several years. However, there has been some great news - they're going to look into it! An exciting development for their next customer, as for me... "fool me once".
Response from Sager ElectronicsMar 4, 2022
Allen, please be aware that we are not intentionally hiding fees. Due to certain limitations in our online shopping environment, we are unable to display freight costs at the time of purchase and must rely on the estimated shipping guidelines as provided by our transportation partners. Sager has undertaken the process of making changes to its online shopping process to address this issue and improve its online shopping experience.
Mick D.
Will sell your email adresss and rip you off on shipping. Avalanche of spam from various US companies after buying a product from these people. Also refused to answer emails about shipping costs and then charged me twice the price of the product to ship. Avoid.
Response from Sager ElectronicsMar 4, 2022
Mick, Sager Electronics has never engaged in the practice of selling our customers' email addresses. We do, however, apologize for the less than responsive answers to your inquiries around shipping costs. At this time, we rely on the estimated shipping guidelines of our transportation partners, but we are working to make changes to our web environment in order to properly display freight charges upfront at the time of check-out.