Sage & SillReviews of sageandsill.com

I WISH THAT I READ THE REVIEWS 1ST! IF THERE WAS A "0" OR NEGATIVE STAR, THAT IS WHAT I WOULD GIVE THEM. VERY FISHY FOREIGN CO. YOU CAN LOOK AT 3 DIFFERENT AREAS OF THEIR AND SEE WRITTEN VARIATIONS OF THE "FREE SHIPPING AND RETURNS", AS WELL AS HOW MANY DAYS YOU ACTUALLY HAVE TO RETURN AN ITEM, YOU WILL FIND DISCREPENCIES THROUGHOUT. YOU PAY AT LEAST $14 -17.50 FOR RETURNS, YOU CAN'T CALL TO SPEAK TO A PERSON, THEY MAKE IT AS DIFFICULT AS POSSIBLE TO WEAR YOU DOWN, SO YOU GIVE UP! IT TOOK 5 ATTEMPTS AND 6 WEEKS TO GET MY PARTIALLY REFUNDED MONEY BACK AND THAT WAS "WITH" ME MEETING ALL OF THE REQUIREMENTS FOR A RETURN,(WHICH AGAIN VARY IN THEIR OWN WEBSITE). - AND THEY HAD THE MERCHANDISE FOR THAT ENTIRE PERIOD, BUT NEVER ADMITTED IT. IT THEN TOOK YET 2 MORE ATTEMPTS, AND PROOF OF THE MAILING RECEIPT (ie. SPEND THE EXTRA FOR TRACKING), BECAUSE THEY WERE NEVER GOING TO HAND OVER MY $ THEY ALLEGEDLY "COULDN'T FIND IT",AND NEEDED A DESCRIPTION OF IT (DESPITE SEEING IT ON THEIR SCREEN), UNTIL I TOLD THEM I HAD PROOF THEY RECEIVED IT WITH DATE AND TIME STAMP! I WAS REQUIRED TO SENT THEM PROOF, (2 ATTEMPTS), AND HAD TO WAIT AGAIN AND MEMO THEM AGAIN, THEN FINALLY 2 MONTHS LATER GOT MY MONEY MINUS SHIPPING AND HANDLING, EVEN THOUGH I PAID FOR THE RETURN S+H MYSELF, NOT USING THEIRS WHICH COST MORE (~$17.50). SO THEY DID STILL WIN AS THEY KEPT $17 PLUS THE $14 I PAID USPS TO SEND IT BACK. AT LEAST MY TENACITY GOT ME THE BULK REFUNDED. ALMOST HAD TO PULL MY CREDIT CARD COMPANY IN TO REVOKE THEIR PAYMENT TO SAGE AND SILL. NEVER AGAIN NO MATTER WHAT! I HAVE BLOCKED THEIR ADVERTISEMENTS!

It took forever for the items I ordered to arrive and they were the wrong color. Multiple attempts to contact the company went unanswered (they don't have a phone number and multiple messages via their website Contact Us form went unanswered - despite a statement that messages would be responded to within 1 business day - it's been 3 weeks and no response at all from multiple messages. Don't order from this company

I spent like $35 on what looked like a really beautiful glass jar. It seemed kind of cheap when it arrived, but looked nice enough. I just saw the exact same jar on Amazon for $12. Not similar, EXACTLY the same.

My vase came completely shattered twice, terribly wrapped, and they took forever to get back to me. To they’re credit I wasn’t charged for the replacement but we’ll see how getting my money back goes.

Order was completely wrong. I ordered a completely different lit tree. I received the ugliest tree they had on their site. It was silver and the base was white and did not even look anything like the item that I picked out. Very disappointed. I will not order anything else from this company.

Ordered a £45 product and when it arrived it was very disappointing. The product is smaller than expected and the materials are really cheap like it’s come straight from a cheap, discount shop or market stall . Really not worth the money charged, and then when I tried to return, realised it had to go back to America which would cost over £20. I would really question the quality and intentions of this company. I feel deceived and very disappointed.

Damaged product arrived 3 weeks late and they won't return it! They are "investigating" what happened. The product must come from some 3PL as my product arrived in different shipments and poorly wrapped, hence the product arriving damaged. They now want me to pay to return the damaged product. THIS PLACE IS A SCAM,

BEWARE OF WHAT YOU READ! The way they write Free shipping and returns. This is wrong! and is false or misleading information/ advertising. They make "you" pay for the returns ($15 in my case). I ordered 2 substandard products and there is absolutely no way to call and speak to anyone. They did email a response, and did say they would accept the items back but.. 2 other things that are false are they say you can use your own method of shipping for returns, but can change your mind- you cannot get back in to do so. They say Free shipping but for some reason I am not to get a full refund back. They subtract an amount on what they will refund. -Lastly, on their website they say that they have a 30 day return policy from the day items that you received your order. Once you go to do the return- they say 30 days from the day ordered. Sounds minut?, maybe but significant and different from website. It is still a 4-5 day difference. I was out of town so almost missed the window.