Safety Gear ProReviews of safetygearpro.com

They just got me for almost $300.00 I sent glasses back and even have a tracking number but they claim they did not receive them. So I am out a butt load of money and they have my glasses. DO NOT DO BUSINESS HERE. and without the consumer protection agency you have nothing to protect yourself. Please learn from my mistake and stay away.

Ordered some brand name safety glasses. Paid extra for their most expensive transition lens and a tint on them. 4months in the tint is flacking off and it is impossible to see through the lens. I contacted customer support and they told me that this is wear and tear. This is clearly a product defect wear and tear would not have the lens tint flack off making the lens blurry. I replied to them and they never answered. I have a 3year old pair that i ordered from my local optometrist and they are still in great shape unfortunately the prescription is not up to date

If I could give these rip offs a negative 5 I would do so!!! My husband ordered prescription safety glasses from Safety Gear Pro and it hasn't been even a month, he gets to work goes to put them on his face and they fall apart!! Like the frame went into two pieces with left eye glass falling out. How does this even happen?? We contacted the company and they asked for a picture, I sent them a picture and they email us back stating they are unable to take the glasses back or do a return. Like what!?!? Your safety glasses you mailed us was junk and you can't take them back?!? It hasn't been a month! We wanted them fixed and you can't do that!?!? You are a big SCAM AND I HIGHLY recommend people to run from this company and NEVER do business with them you will get frail plastic junk that falls and breaks easily just by putting then on

Absolutely horrible. Customer service was difficult to reach and when I did get ahold of someone, they repeated the same issues over and over and could not give me a realistic idea when I would receive me order. Transit issue, problem with my order, etc.... Ordered on Sept 17th and got them Nov 3rd. The glasses were actually great and my prescription is accurate.

Purchased a pair of sunglasses on their website and received an email 3 days later saying item was on backorder. I responded immediately and requested a cancellation and refund. After two days with no response, I emailed them again. No response. I’ve filed a claim with my credit card company. These people are scammers! Beware!

I ordered a pair of safety glasses on June 8th 2024, knowing it might take 3 to 4 weeks to get them. At the 3 week mark, I got an email saying they were finished, but having trouble with shipping. I emailed to ask when they might ship and got no reply. At the 4 week mark, I started calling and leaving voice-mails as well as emails and have gotten no response. At the 5 week mark, I started asking to cancel the order and got no reply. On July 16th, I got a live human! And she promised to cancel my order and send me an email. Friend, she lied. Now I'm back to leaving voice-mails and emails that don't get answered. I have no choice now but to file a charge back with my credit card. Avoid, avoid, avoid these jagoffs.

I ordered some Oakley det cord safety glasses in April 24, they were advertised as in stock, but were unavailable at time of order as I was informed after payment was made. After correspondence with Lou Javier from sales, I requested a refund, I keep getting told it is being processed but nothing. In my experience Lou Javier cannot be trusted, has no integrity. I will never purchase anything from Safety Gear Pro ever and I suggest you do the same…. THEY ARE DOGS….!!! Gladly take your money but never deliver.

I should have known when they edited my review on their website from a negative to the one positive sentence in the review. My recent problems are that it took months to receive my mirrored safety glasses, that I paid extra for the anti glare coating, and they came with the mirror on the inside of the lenses. I contacted them and specifically asked how do we prevent it from happening again? They responded "Good afternoon, Do not worry, we are here to help you. I will ask the lab manager in regards to this matter. We will get the frames corrected and sew what we can do about it as our laba manager will be able to tell us why this is happening. We truly apologize for any inconvenience caused to you." And then sent back the exact same mirror on the inside of the lenses problem. Do not use your FSA account to pay for these. I used my CC and was able to get the charges reversed. FSA has a time limit and this company conveniently draws this process out over several months.