safepet.coReviews of safepet.co

I can not even begin to explain the rage I have for this company. DO NOT ORDER FROM THEM! I didn't even mean to make a purchase, they didn't let me review my cart & immediately charged me for products I DID NOT WANT. They not only charged my card 3 times, they have NO phone number & do not respond to emails. I disputed my charges, got a new card with a new number, and the next month: $39.95 charged on my card. I canceled that card, got ANOTHER card, and this month I get another $39.95 on my card. I HAVE NO IDEA how they obtained access to my new cards, but this is completely A SCAM. FRAUDULENT COMPANY. DO NOTTTT EVEN CLICK THEIR WEBSITE, IT TRICKS YOU!

Unauthorized charges from them for nothing. They won’t answer phone or email.

Sorry about the one star but it wouldn't let me post without it but they don't even deserve one star. This is the biggest SCAM I have ever heard of. I placed an order on Dec.8th, on Dec 10, I got an email stating my order had been shipped and was on the way with a tracking number for USPS. I have been tracking it and it is still showing that it is in Singapore, China since Dec 13th, as of today Jan 7th it is still in the same place. They are using another company's phone number. They will not answer an email, they will not ship out the product. PLEASE don't waste your money thinking you are going to get anything but scammed by these people. They keep advertising on Facebook in order to draw in more people, These are horrible people to take advantage of people that trust them and order from them. I have posted on Facebook and sent email to all my contacts to let everyone know that this a only a SCAM so hopefully the people that see my post will not waste their money like I did. ( SCAM SCAM SCAM ) HORRIBLE PEOPLE !!!!

Terrible Customer service no one answers for days! There is no phone number you get put on monthly subscription that you never agree too and there’s no where to go to cancel it. Calling my bank tomorrow do not fall for their scams!!!!

My wife orders pet supplies online often and usually goes through reputable websites. When looking for car restraints she found what she wanted on Safe Pet. They billed us 39.95 on December 6 which slipped past me and then billed us again today for the same amount. I emailed my financial institution as the latest charge is pending and maybe we can block it. The funny thing was a little over a week ago we received a package packed with some real crappy pet products that we never ordered and when we went to send it back it did not have a valid return address in it. We cancelled my wife’s card and will probably take this to law enforcement.

Honestly I have yet to try this product. It looks very cheaply made, shipped from China, and took a month to arrive. Mind you, they removed money from my account on Nov 28th, didn't send a confirmation email until the 8th, and before all of this never confirmed my my shipping address on their page before taking the money. The company freely admits to not listing their business address or phone number which is clear why - they don't want to make it easy to get in touch with them. It takes upwards of 72 hours for a response via email, they do not do what you ask, and do not refund money when you specifically ask for the order to stop. Their website spams you with more junk to buy trying to scam more money out of you. Quite honestly I am terrified they will continue to take money from my account and watch it very closely. Again. The product is cheaply made and shipped from China. Save your money and go buy one in Petsmart or PetCo and see the product in person. I am reporting them to the Better Business Bureau.

Have not received merchandise. Pls either ship my order or credit my account.!!!!!!!!

Safepet is an absolutely awful and dispicable company, if you can even call it that. I purchased ONE dog seatbelt harness, and then was charged for 2, and a dog carry bag that I NEVER purchased! Their website has flaws and lies on multiple pages. Worst of all their quote “unbeatable customer service” NEVER answers emails and is extremely frustrating to communicate with. After I noticed that I had been charged for things that I had never purchased, I immediately emailed them, only to find out that there was NO canceling and returns would cost more than the original product did. Please don’t be fooled, and PLEASE do not buy anything from this horrible, awful group of scammers.