SafeDriver.comReviews of safedriver.com

I used them for a certification toward an insurance premium discount recently. My experience was overall middling. There were definitely some hiccups and complaints. At least the course actually works and I got my certificate, which is the bare minimum. On the main reasons they've got one of the lowest ratings from me is due to a multitude of complaints. Firstly, they tack on a lot of what are essentially microtransactions for features that should essentially be complimentary in this digital world, like free included email delivery (supposedly near instant), and/or free expedited shipping. I only paid for the course and email delivery. The email delivery is a $5 upcharge. The upsale for expedited shipping, email delivery, etc. are rather deceptive in my opinion, as they do not disclose this until you get to their "optional" fee add-ons. Otherwise, their free shipping option can take 2-4 weeks! They need to overhaul their entire pricing structure and remove that upcharge system. It's somewhat deceptive, since they advertise a low price for an online safety course, and the customer initially believes they're getting a hassle-free, fast, and straight-forward course. The software experience was rather old, coming right out of 2007, but they did not email me my certificate until I contacted their customer support via email. They reached out and explained that due to a glitch in their system, and my certificate was never processed after I completed the course until I emailed them the following night... strange! The course itself is okay... definitely an outdated UI but it's functional. On another note, the exam is seemingly a one-attempt thing, and you may need to pay for the course AGAIN to redo the exam. Contacting customer support was also a rather substandard experience. You cannot contact them on their website directly from their forms, or at least, they don't answer them from my experience. I had to directly email their support in order to get my certificate issue resolved. At least the customer support response email was timely, answering by Monday noon when I emailed them on Sunday evening. They even left an apology voicemail, which explained why they supposedly had issues on their end. I would not recommend buying their course unless a massive overhaul is done. Their systems are sketchy in terms of quality at best, and I can see why there's a ton of negative reviews!

Never received records and refused to give refund. Said I didn’t provide info, but there wasn’t anywhere to put it in. Go straight to your government site. Cheaper and you get it automatically. This seems like a scam.

First: they ask for you to provide a tip, before you even begin the course. As there’s no human contact, who gets the tip?? Second, there is some device that makes you wait online AFTER you finish each class. If you leave the site, you get to do the class again. So plan on staying at the site, keeping your screen active for 20 minutes after EACH class. Third, good luck getting the certificate from them you will need to get your insurance discount. I’ve asked four times and no response. Fourth, good luck getting a human on the phone. You are told to go to the website and then you are disconnected. My advice if you’re unable to get your certificate? Get your money back from your credit card! I did!

This is LITERALLY a ripoff version of 1safedriver.com; they even have an article stating how safedriver.com fakes its reviews!!! Just look at the sites’ presentation and realize how scammy the site itself looks 🥀🥀

-----MISLEADING ADVERTISING--------------------- Don't waste your time and money, they offer the course for $25 but after you purchase it, they will start to offer A LOT OF some "optional" features that you need to complete the course, with extra cost reaching almost $40 ($38.95)!! Also, you can't advance to next chapter until you wait 50 minutes for every chapter (12 total), but the surprise is with final exam if you fail, they don't offer you retake it again; they want you purchase again the course for another $24.95!! PLUS EXTRAS . other sites allow you retake exam for free so avoid this one and save money!! There are better sites than this one, total dissapointment !!! :(

was taking the traffic ticket dismissal course, the cost of the course is $25. The option to recieve the results by email was supposedly a "nominal fee", but was around $50 by itself. The "review section" also had reviews stating: "Everything in one purchase. Great idea! - Douglas" so Douglas as a fat liar.

HORRIBLE! I was just trying to find a driver course that I could complete same day. I wish I would’ve taken just a little more time to research. I had taken Idrivesafely multiple times before. I should’ve never tried something different. They say low cost but once you pay that “low cost” the only way to get your certificate in a timely matter, is if you pay $50+!! On top of that, you have to pay extra to have it read out loud; otherwise, you’re just reading the whole time. They cut into your reading time every 4-5 minutes with verification questions. You only have 90 seconds to answer, or they’ll lock you out. Then you have to call to get unblocked. You get 3 times for that to happen and then you’re completely out of the course. THATS STEALING PEOPLES MONEY!! Biggest scam ever. I took some of the quizzes and they didn’t even have the correct answers on them, so I had to keep watching the video and retaking. DO NOT USE THIS COMPANY. Will be disputing charges and possibly taking legal action.

There are a number of disturbing issues with safedriver.com and onlinetxdefensivedrivingcourse.com. May be the same company - they share the same phone number. 1. Very poor customer service. Non-responsive. I am still awaiting an e-mail response from almost a week ago. 2. Pricing. $25 for the course is not accurate; it is closer to $90 - that doesn't include the massive upsells that you are bombared with during the course. 3. Upsells. Upsells. Upsells. Which leads to what I stated previously. Students are bombarded with upselling ads, at the beginning, and, at the end of the course. These companies seems to be focused on greed, instead of helping people, and providing a fair price and great customer service. The upsells certainly gives credence to this. 3. The more than $50 to e-mail you your certificate. Note, which ever selection you choose, is still $50 or more.