NA
SAFE member
I have been a member with SAFE for years and even though they have very strange policies to deal with and some archaic ways, they have been pretty good in different circumstances. Unfortunately, I too feel the phone support can be lacking at times. If they plan on merging with a bigger credit union now is the time before they continue sinking. The phone support can be tough and an example is Mario... a supervisor who talks a blue streak but doesn't get much done in the 40 minutes he spends on the phone with customers. Simple yes and no answers are not his forte. Very wordy and rhetorical talk is not a selling point for him. The supervisory skills are lacking.