SabbaticalHomes.comReviews of sabbaticalhomes.com

Professional customer service, but my listing received no inquiries I originally paid to advertise an apartment on SabbaticalHomes expecting exposure to a relevant academic and international audience. In practice, the listing generated zero inquiries and no rental opportunities. Even after remaining active and receiving additional views, there was still no direct interest from potential renters. That said, I want to update my original review to reflect the full experience. After I raised my concerns, SabbaticalHomes responded professionally, refunded my listing fee, kept my listing active, and added new information to their FAQ section regarding academic housing demand patterns based on my feedback. I appreciated the respectful and constructive way they handled the matter. I also recognize that the lack of inquiries may not be entirely the platform’s fault. My listing was in Israel during a period of significant regional instability, and that may very reasonably have affected international academic demand. However, my main concern remains transparency before purchase. If certain locations, time periods, or external conditions are likely to result in significantly weaker demand, I believe advertisers should be made more clearly aware of that before paying for a listing. Overall, my experience with the listing’s actual performance was disappointing, but the company’s customer service and willingness to respond to feedback were fair and professional. For that reason, I am updating my review to reflect both sides of the experience.

Given that SabbaticalHomes only asks for testimonials about 'what was liked' there is nowhere to register less satisfaction. They claim transparency but exclude the experiences they don't wish to hear about. I returned home after 5 weeks and was not happy with how my first tenant left my home. There were a number of breakages and the clean was obviously hurried. Breakages happen but they did not discuss with me. I sought advice re reviewing and received useless advice (talk with them, which by the way I requested to them...unsuccessfully). As I didn't wish others to experience the same I decided to review them. I gave 3 stars and said I was disappointed. Of course the very next day they gave me 3 stars and a dubious review. SabbaticalHomes claimed their reviewer method of making reviews public rather than waiting until both reviews were posted was because they were transparent (I cant see a connection). I knew that I would not receive a good review after posting theirs. SabbaticalHomes were critical of my review and stated that the tenant's review was 'fact based'. Most unprofessional as well as incorrect. So think twice about this 'service'. Some have good experiences but if you're not one then it's just bad luck.