Ryder RelocationsReviews of ryderrelocations.com

These people are terrible they book your job take your deposit. Then either up charge you after AND/OR damage properties, leave or steal items, or don’t show up entirely. Please save yourself the heartache and waste of money.

Movers were from EXCLUSIVE VAN LINES, Ryder brokered out the job, Ryder's $800+ fee did not go towards move, were 5 hours late for pick up & delivery, did not have correct truck for pick up, had to go rent a UHAUL, spent 6+ hours packing, into the night, 2 guys, gave them dinner & nice tip, also mentioned Cu sq ft was more now, needed more $, Venmo'd an extra $1000 - to a Hazim Albakri at 9pm ??, They would not finish packing unless was sent - THERE'S A REASON why they do not take Credit card or checks because they know you can cancel & dispute them - they will only deal with bank checks for a reason!!! They would not continue packing unless extra $ was delivered, would not open & unlock the truck upon delivery, unless contract signed, (RIDICULOUSLY - they were 25 days for delivery ! )unless bank check in hand, could not check items before handing over check, very INTIMIDATING, signed contract UNDER DURESS at delivery, at pick up on 6/28 - drivers said they were on their way to GA then to NY -for us it would be 3-5 days, 25 days later they arrive 5 hours late, MISSING - an expensive 8'x10' area rug, a Korean brass vase flower arrangement, a nickle silver incense burner & DAMAGED - several china & crystal pieces, a lamp shade destroyed, dining table scratched, china cabinet armoire leg broken. This was my 89 yo mother's prized possessions & they knew it, totally took advantage, I called Exclusive & Ryder almost everyday for the month of July, it was always, the truck broke down, waiting for a part, tire needed replaced, needed a driver, at one time, they said the load was in storage in Orlando & waiting for a driver, so DISHONEST, non-caring, NOT TRUSTWORTHY, still waiting to hear about my 'lost items' , they do not care - so payment was stopped on their fee, they were not happy & will not help me any further, so we will be pursuing a legal route. If you file a claim, it says you have to sue them in Broward County? even though they are headquarters in NJ? Very SUSPICIOUS, we will be looking into it further, we would really like our items that are missing, but I know they do not care to help us, hardly ever answer their phones, when do they have to call dispatch to get answers, then its story after story, dispatch never returns answers, etc etc. Tried to file a claim for EXCLUSIVE with CSI on their contract - CSI no longer works with claims for EXCLUSIVE, RYDER told me in order to file claim payment needs to be in place, they said disputing charge is illegal - which it is not, it is totally at our discretion - when go to file claim on their website , there's an addendum that needs to be signed about not pursuing lawsuits- VERY FRAUDULENT, DISHONEST & NON-TRUSTWORTHY COMPANIES - stay away!!!~. We will be looking into this further, interesting there are 5 unhappy customers with similar experiences these past 3 months !

This company is a scam. They collected a deposit from my aunt's to move them and never showed up to actually move them. They are hard to get a hold of and noone ever answers their phone. I wouldn't recommend this moving company at all. Sounds like all these positive reviews are paid to lie. Disgusting.

Very unprofessional and unfair company. They add so many extra charges after they put all stuff in the truck. And also they did add more charges saying that the cubic feet took is more than the one given in estimate

very dishonest Company.... no contract was signed and they will not refund my money... they are now avoiding my phone calls and forwarding the phone calls to voicemail. DO NOT TRUST THIS COMPANY LIKE I DID... I feel so stupid