Ryder RelocationsReviews of ryderrelocations.com

The pricing was an absolute lie! The portion of the truck that was sold to us wouldn't have even held what was written in the contract. On the day of drop off we were told 9 a.m -11 for the window. They didn't show up and WE card to check the status. We were told " No we said 2-5 p.m" Again we had to call once they did not show! Horrible customer service. Please do not use this company. They never offered any real solution for the inconvenience or lack of communication.

This company will lie about everything and then rob you blind. This company is dishonest and will hold your stuff hostage until you pay triple your quote. They will leave you feeling scam, violated, angry and disappointed. They ripped off Ryder Systems and should be sued for Copyright.

If you need or want to hire your own movers,DO NOT use Ryder Relocation or primeline moving. ( they contract together ) They quoted us one price and it was for the smallest size of each item ( which we weren’t told until after the movers left the house with our things ) we had in our house, got to our house and told us it would be another 3K to take the rest of our items with them and we couldn’t afford it nor could they do anything about the fact that they quoted us wrong which had us leaving literally half our house on the curb for bulk day and taking the U-Haul we could afford cross country. Fast forward to today and the movers got here again with half our things…conveniently forgot weight loss tickets we requested and this time they lost or gave to customers before us accidentally. All of which were very expensive ( and probably broken ) smoker, dresser with all my husbands clothes, part of our couch, half a trampoline, boxes of kids clothes, Air Force mementos, half a box spring, coffee table.. Exc Update 7/5 It’s been a week and no one’s answered the phone Hopefully this helps someone.

Ryder Relocations has been an absolute disaster from start to finish. Despite initially quoting me around 2.6K for my move, the final cost skyrocketed to over 4.9K due to constant misrepresentations and hidden fees. They assured me of a 20-foot box truck only to switch to a semi-truck last minute, slapping me with an additional $400 charge just to deliver to my apartment. Attempts to address these issues with their customer service were futile—they showed no concern for their blatant dishonesty. To top it off, a significant portion of my belongings arrived damaged, and their claim payout for my losses was insultingly low. Save yourself the trouble and avoid Ryder Relocations at all costs!

Horrible Experience – I would give 0 stars if i could. I had a terrible experience with Ryder Relocation. They increased the price multiple times after I booked, delayed both pick-up and delivery far beyond the promised window, and never communicated about the delays. My items still haven't arrived, and they won't disclose the whereabouts of my belongings. This company is unprofessional and unreliable, borderline theft and fraud at this point.

John J Williams senior sales representative of Ryder Relocation robbed us. We are going from Connecticut to Florida. We gave John J Williams a detailed list of what we had not once but twice. He gave us a price around $2300. He paid the deposit. They sent us a email to confirm what they were picking up and we told them nothing changed. They showed up and the head guy has a sheet and started to add charges. John J Williams said what we had was 301 cubic feet. The head guy said you have a lot more than that and it looks like an extra $4000 or more. They didn’t take the stuff and I left. But this is how they rob you.

This company a scam and needs to be closed down by the IRS. Bunch of lying employees! I moved from MS to SC and you wouldn't believe me, what this company charge me. Plus they sublease the job and Ryder Relocation didn't do the move. Please don't use this company you will pay triple for the move.

This company is dishonest and unprofessional. I called and spoke to the first customer service representative, Christina. She asked me to describe all the items in my 2 bedroom apartment. After going through the list, a quote was given $3600 to move from Texas to California on May 12th, 2024. I paid the 1399.79 deposit and was told to pay the total of $991.40 at pick up and the remaining delivery with zelle or cash or an ups money order. I had several customer service representatives call to confirm the pick-up date, which changed from Friday the 10th of May and changed again to the 11th, not my original date booked on May 12th. I had several calls from Ben, the driver wanting to move the date of my move to an earlier date, which I found annoying. On the 11th of may received another call all being from a 3rd party to go over inventory The day before the movers were scheduled for pickup which was the 11th or 12th due to the frequency of the changes made by the drivers. The representative asked to do the video of my item on WhatsApp. After the video of my items. The quote went from $3600 to $7000. I was shocked. Debbie from the 3rd party asked if the first rep Christina did the video of my items prior to the quote given. She did not nor gave me an option. Debbie indicated the items weren't accurate, and they go by cubic square feet, which was never mentioned during my initial conversation with Christina. I decided to cancel immediately by email and called customer service and spoke to Sam, the customer service manager, who was very rude and unprofessional. She indicated I would not get my deposit back because I signed the bill lading agreement. The agreement was signed based on the quote given for $3600, not $7000 due to the misinformation given by the first representative, Christina. I will fight for my deposit and will never EVER use this company. What a scam and unprofessional. I would hate for someone else to have to go through this at the last minute of their move. I am now renting a truck, and we are driving to California ourselves. This company needs to be investigated or shut down completely. After my situation, I read their reviews OMG. I wish I had read the reviews prior to dealing with this horrible moving company. PLEASE STOP THIS COMPANY !!!!!!!!!!!!!