RxmdReviews of rxmd.com

This company straight stole almost $400 from me! I ordered a package that I never received and when I asked for a refund they stopped responding to all my emails. DO NOT USE THIS COMPANY THEY WILL STEAL YOUR MONEY!!

They use deceptive practices after you cancel your subscription. I had subscribed many months ago but had canceled. Received an email from my own pharmacy for a prescription refil which I normally answer "yes". RXMD uses the same format to trick you into an order. "Be ware of their deceptive practice". My attempts to cancel within minutes could not be honored, they flatvout denied a refund even if the order was not shipped. They have no scruples into setting a trap to their subscribers. Be ware !!!

Avoid this company Over a period of 2 years I was regularly and unabashedly solicited by RxMD via email and text to reorder their products. After not ordering from RxMD for 2 years I called them and ordered 1 item. Subsequently, I received an email of my order, which included 2 add’l items I had not ordered, for which I was charged an additional $40. I saw they had been charged to my credit card and I immediately called RxMD and notified them of their error. I requested that these items be removed from my order and the $40 refunded to my account. I was told that they had not been shipped. About 5 days later my order arrived with the 2 items included. I next emailed RxMD, requesting that they process a refund and provide instructions on how to return the unopened products. I also called them and was told they would research my order and get back to me. Repeated calls to them and the promised research never happened. I was ignored. I reported RxMD to my bank as a fraudulent order. Five (5) weeks later, their conclusion was that I had ordered the products in question. RxMD concocted a story to make my bank think that I had. I damn well know what I ordered. When originally formed, the company had excellent, responsive support. Those days have passed. I can only conclude that the company systemically trains their sales and support staff to mislead customers. This is a “bait and switch” tactic employed by unscrupulous companies. Their marketing materials claim… “Satisfaction Guaranteed” - NOT! The reviews on their website show overwhelming positive comments. These are presented to only reflect the positive. They do not allow you to access an unfavorable review. It would have been a simple thing to simply refund the charge for the products shipped in error. Instead, they have opted to receive a poor review and to create a very unhappy customer. I cancelled my account today. Vote with your feet and consider ordering your meds from other providers. Today there are lots of options.

YOU PAY FOR THE CONVENIENCE: Please Note: By signing up on the website you are committing to a two-order subscription. In my case, it was a second order of Doxepin for $204.00. You can get the same medication at most retail pharmacies for less than $10.00. (See Good RX). The Rx Md proscription os not portable to another pharmacy.

company seems to be very disorganized, but they have a great crew in customer svs.Latoria Ware is another oustanding rep. she was awsome! super pro and great person. Im sure she is under paid cause she is gold! 1 star for rxmd and 12 stars for latoria.