RV DepotReviews of rvdepottx.com

THEY TREATED ME LESS THAN HUMAN!

First time using the service department and it was so nice working with a team that understands customer service. When I dropped my trailer off, Greyson already had the paperwork ready and she was very professional. The best part was that I got a phone call when the trailer was ready. Your team has won me over as a customer. I wished that the dealer that I bought the trailer from would take lessons from RV Depot. Thanks again Greyson. David and Christi

Hey Rachel, if you need to speak to someone about my reviews about your horrible company just call me, Your company are about as low as you can get. Tell me how do you get up and look yourself in mirror. Honest question?

We purchased a$100,00.00+ used motorhome and have had a horrible experience. Do not buy anything from this dealer1 They are liars and cheats. Our motorhome was "inspected" by the service department and they found nothing to be concerned about. We had to have the suspension system repaired 3 times, the refrigerator doesn't work, the microwave doesn't work, the leveling jacks don't work, the windshield was leaking and we were told it had new batteries. All a big lie! We went to a local 4 star rated RV park and the manager told us she was sorry to hear we bought our RV at RV Depot. She said anyone who purchased their RV there has had a bad experience. Thousands of dollars and plenty of our time has been spent getting the RV in usable condition. We have had the RV for 7 months and have not been able to use it. DO NOT BUY A RV AT RV DEPOT!!!!!

The Service dept is horrible. First they wanted to send me out with 2 entirely different size tires on the passenger side of the trailer, then when the toilet they supposedly repaired wasn't repaired leaked because the toilet they installed was a so called universal toilet in (their words not mine) did not fit the sewage hole and rocked back and forth along with spewing water over the brim and from the bottom, refused to reimburse me for having to call someone out stating, and now because there is a hole in the ac are stating it is from a bullet hole and it worked, I only have low fan- no high fan so in Texas heat it does nothing to cool the trailer. They say it worked so it's not their problem basically. Am turning this over to an Attorney because on top of the price it is going to cost me over 3k to have the repairs done to make it livable. If I could give them below a 1 star for the service dept I would in a heart beat. The issues were brought to their attention, and it has taken literally 3 weeks to get the no answers I got. If I could deliver it back and say I'm returning your PIECE of SHIT trailer I would in a heart beat. They do not stand behind service or service after the sale in any way shape or form.

V Depot Experience with RV Depot - A WarningMy experience with RV Depot has gone from bad to worse, culminating in a deeply frustrating and dismissive interaction with their customer service. After facing issues with a recent purchase, I reached out to them hoping for some resolution or at least a path forward.Instead, I was met with nothing but the runaround. It was clear that resolving my concerns was not a priority. The conversation was unproductive, and my attempts to find a solution were continually deflected. The most shocking and disappointing part came when I was explicitly told that they "couldn't make me happy."This statement is not only incredibly unprofessional but also a stark indicator of their lack of commitment to customer satisfaction. To be told so bluntly that they are unwilling or unable to rectify problems, essentially leaving me to deal with them on my own, is a massive betrayal of trust.I am profoundly disappointed by RV Depot's approach to customer service. It's clear that once they have your money, their responsibility ends. Save yourself the stress and potential financial headache. I strongly advise anyone considering doing business with RV Depot to look elsewhere.

Ellette began our conversation with enthusiasm and kindness, which made my RV hunt enjoyable. She passed all of my expectations so I will definitely refer all of my friends and others to the RV depot in Cleburn, Texas. Janette

EVERYONE STAY AWAY FROM THIS PLACE. Got a camper almost 3 years ago customer service sucks ass . They try and make you leave a review before you even leave the parking lot I heard more about leaving a review than I did about the actual camper. So most of these reviews are forced . I told them no several times while there and they didn’t speak to me again at all. Ok know to the present I had a unforeseen family emergency during the holiday season and got behind stayed in constant contact through email with them letting them know the situation and was making smaller payments every week or every other week to show good faith. Until they blocked me from making payments online every type of payment method was blocked. Miranda ha that woman is something else what a snake she is and a liar. Tells me through email to contact her as she is the account manager and she never picks the phone up always getting transferred and her voicemail is always full. So I emailed and said full past due will be paid by the last week of February the week of the 15th. So on February 12th around 6am while I was at work they send one of there drivers from Texas to Georgia to repossess the camper. The dumbass forcefully removes a locked x wheel chock . And in the process destroys my yard and my neighbors yard. I believe they hire there employees from a half way house. I’ve read other reviews that there personal items were stolen out of there camper after repossession from rv depot. I had prob thousands dollars worth of items in there and some of my daughters Christmas presents that she left in there after a trip we took after Christmas. Yeah I fell behind but if I had no intentions on paying I would not have stayed in contact with them throughout and would of took there tracking device out and hid the camper. After almost 3 years of paying they saw a opportunity to get it got almost 3 years of payment out of me and will turn around sell it for about the same amount win win for them. I broke “contract “ well so did rv dePOT with breach of peace