RustClash.comReviews of rustclash.com

Response from RustClash.comSep 29, 2024

Hi Soyer, Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. We did handle your issue, though we admit that our response time wasn't the fastest at that point. Since then, we've built a dedicated team of moderators and administrators who now maintain a response time of under 1 minute to ensure a much quicker and smoother support experience. We appreciate your patience and hope to provide you with better service moving forward. Kind Regards, RustClash Customer Service Team

Response from RustClash.comSep 29, 2024

Hi Edvin, Thank you for your review, even though it points out areas where we were lacking in the past. Your feedback helps us improve. Since then, we've made several updates, including enhancing our transparency with a fairness page, where you can verify every game at rustclash.com/fairness. We’ve also published our house edges at rustclash.com/questions, ensuring full transparency across our games: - Battles: 10% House Edge (due to cases being used). - Roulette: 6.67% House Edge. - Upgrader: 7.3% House Edge. - Mines: 7% House Edge. - Plinko: 7.2% House Edge. - Dice: 6.5% House Edge. - Cases: 10% House Edge (built into item pricing). - Jackpot: 7.5% House Edge. Additionally, we've redesigned the site for a more modern experience and resolved any past lag issues. We’ve always been fair, but we’re now more transparent than ever, and we are proud to be one of the leading Rust sites in the game. We appreciate your feedback and encourage you to check out the improvements firsthand. Kind Regards, RustClash Customer Service Team