I contacted Lento support several times, and every single time they just copy-paste generic answers that don’t help at all. It feels like they don’t even read my questions. The support is slow, unhelpful, and clearly not interested in solving real issues. Extremely disappointing experience definitely not recommended.
DE
Deme
Support member named salzy
Support member named - Salzy is very unprofessional with his work, just copy paste messages all the way and not a single word written by him. this site needs more user-friendly support memebers.
GA
Gary
Horrible site total scam, Stay Away
Horrible site total scam don’t waste your time. Support is a joke, most likely from india just copy pasting sentances, cause they are clueless,
The owner Hobbes aka Austin is a greedy man.
CP
Cuenta P.
It is the worst page I have had the…
It is the worst page I have had the misfortune to know, I made a deposit of 100 dollars of which I lost 10, I withdrew my money and the next day they banned me without giving me a reason.
EA
entertainment A.
Website is just rigged
Website is just rigged, out of 1400$, I won only 1 battle, which only returned some of the loses but still lost it too, tried for 400 more keept losing you cant win, the provably fair is a scam, probaly a roation of numbers which they pick and then select. do not waste y our money here, all this sites are a scam, but others atleast let you win some to keep playing, here i didnt even more then 1 battle case, and im level 20.
Response from RustClash.comAug 9, 2025
Hi there,
Thank you for sharing your experience. We’re truly sorry to hear that you feel this way, and we understand how frustrating it can be when things don’t go as expected.
At RustClash, we utilize a provably fair system, and the outcomes of our games are based on cryptographic randomness. We always aim to provide a fair and transparent experience for our users. If you feel like something went wrong or if you'd like to discuss your experience further, we encourage you to contact our live support team, and we’ll be happy to assist.
We understand that this type of gaming can be challenging, and we always encourage players to approach it responsibly.
We also have a page where you can self-exclude yourself from our platform, and I'll that below:
- https://rustclash.com/self-exclude
If you have any further concerns, please don’t hesitate to reach out to us.
Kind regards,
RustClash Customer Service Team
JC
johan C.
je me suis fait bannir mon compte je ne…
je me suis fait bannir mon compte je ne peux plus retirer mon argent javais de l'argent en attente est l'argent a etait rejetée je ne peux pas contacter le support oh final j'ai perdu 60 euros pour deposer sa vout pouvez sans probleme par contre pour retirer c'est plus la meme
Response from RustClash.comMay 13, 2025
Bonjour,
Nous sommes vraiment désolés d’apprendre que vous avez rencontré des problèmes avec votre compte et vos fonds. Nous comprenons parfaitement votre frustration et souhaitons vous aider à résoudre cette situation.
Si votre compte a été restreint, cela peut être dû à une violation de nos Conditions d'Utilisation. Cependant, nous vous assurons que nous faisons tout notre possible pour résoudre ces problèmes rapidement. Si vous avez des fonds en attente ou des préoccupations concernant un retrait, nous vous encourageons à contacter notre support via le bouton de chat orange sur rustclash.com. Vous pouvez toujours nous contacter, même si vous avez des difficultés à accéder à votre compte.
Nous comprenons la situation difficile que vous traversez et nous ferons tout notre possible pour vous aider à récupérer votre argent ou résoudre le problème.
Cordialement,
RustClash Customer Service Team
PP
pierre P.
hello i try to cashout 6 dollars to…
hello i try to cashout 6 dollars to case.gg and i can i have do the kyc and someone on the support said me you clear crypto and i dont know what is means ? they wil banned you
LM
Lek M.
ALL THEIR WEBSITES ARE SCAM, AVOID THEM
Their websites are a scam.
In one of their other sites called EarnWeb, owned by the same company, I got scammed $30 USD that weren’t paid.
I sent them a message and left me on read until today.
If they are like this in one website, they’ll be like this in all of them. Look how they didn’t care at all and just left me on read. They buy websites and corrupt them. TOTALLY AVOID