rushmarket.comReviews of rushmarket.com

Just going on record here… got really excited about this credenza I found on The Rush Market’s site for $436.99 that they *claimed* was worth $622. Then I did a little digging and found the EXACT PIECE at The Home Depot for $449.81 BRAND NEW. So they’re marking up the “compare at” prices so that they can charge close to the brand new price for opened (and sometimes damaged) items they’re probably receiving for pennies from the warehouses themselves ???? Aka, lying and stealing. Things my 3-year-old knows are wrong. Shady, shady, shady. So unethical and gross. Just honestly makes me sad, as someone who believes wholeheartedly in the sustainability of second-hand.

I have been searching for a ceiling light in a discontinued color (the Ingalls Medium schoolhouse light in gold) to match one I found a couple years ago on Wayfair, and The Rush Market had one in stock. I worried based on the reviews on this site, but since it was just one light and their Facebook page seemed legit (appears to be one of those companies that buys pallets of Wayfair/overstock/amazon/target returns and resells them— which could mean some items aren’t in perfect condition), I took a risk and ordered it. Success! Helpful email communication and it arrived on time via FedEx 4 days later, wrapped in original styrofoam, perfect condition as described. And now I have two matching lights <3

This company is not at all trustworthy. We ordered a couch through Rush Market, and only 5 out of the 6 expected boxes were delivered. Over a week later, we finally received the other box. However, none of these boxes contained the back cushions for our couch. Customer service was very unhelpful and unapologetic. The only thing they could offer was a partial refund. So we were left with a couch with no cushions. Do not order through them.

Took my money and never sent me the furniture I ordered. Finally emailed me and told me I was out of stock. I am still waiting for my money back. Ridiculous company do not give them your business.

Beaware of this company. they are the looters and thugs. they show one quality item and send other incomplete garbage. be careful while buying from this site.

I discovered this site a few months ago when I saw they were selling a lamp I wanted at a deep discount because it was an open box item. Delivery was quick and the quality of the item was perfect. I have since ordered several more items and have been impressed by this company. Returns are easy: Last month I ordered an area rug which turned out to not be a good fit for my decor. I immediately received a label and the return shipping was very reasonable, even for an oversized item. Customer service is prompt and courteous: My last order for a lamp arrived damaged in shipping. Again, I received a fast reply and an immediate refund. I'm so glad I took a chance on rushmarket.com!