This app is a scam to get you on a recurring payment you cant cancel.
Response from Running.DietSep 9, 2021
Hello.
Thank you for contacting us.
It seems like your subscription has been cancelled and you will not be charged in the future.
Please let us know if there is anything else we can help you with.
Running Diet Team
KA
Kerri-Ann J.
I am new to the app but it is very easy…
I am new to the app but it is very easy to access and I really like the animation for the warm ups and cool downs. It helps me to know what I should be doing!
Response from Running.DietAug 12, 2022
Hello!
We appreciate your positive feedback about the running diet. All the best practices we've experienced we have used in our new app Joggo. We hope you will like it too!
Running Diet Team
GA
GEAY A.
Bonjour,
Attention!!
J'ai été prélevée le 11 aout de 9.80 et 27 € sous l'enseigne Joggo alors que je ne suis plus abonnée. J'avais déja fait la demande mais apparement ca n'a pas été pris en compte. C'est pas sérieux!!!
Et je demande à l'équipe de me résilier de suite!!
Response from Running.DietSep 9, 2021
Hey.
Nous sommes vraiment désolés pour le désagrément.
Notre équipe d'assistance vous a envoyé une lettre afin de trouver une solution.
Prends soin.
L'équipe de Running Diet
CD
Crystal Dasburg M.
Really helping me get back into running safely!
My experience so far has been wonderful. It was easy to sign up, the app has been easy to navigate, and the workouts have been realistically doable. I will actually stick with this one this time!
Response from Running.DietAug 12, 2022
Hello there,
We appreciate your feedback and are glad you enjoyed your experience! We have now grown and changed. If you are curious to check the new us, we invite you to the Joggo app! Hope your experience will continue to be the best!
Running Diet Team
MI
Mickie12
So far it’s a great app to follow and…
So far it’s a great app to follow and very user friendly for someone who is not a runner but working on it
Response from Running.DietAug 12, 2022
Hello there,
We appreciate your feedback and are glad you enjoyed your experience! We have now grown and changed. If you are curious to check the new us, we invite you to the Joggo app! Hope your experience will continue to be the best!
Running Diet Team
TE
typhaine E.
Je viens d’être prélevée pour un…
Je viens d’être prélevée pour un abonnement que je n’ai pas sollicité par « Running diet ». Je ne sais même pas où trouver ce site pour demander une annulation. Je ne voudrais pas avoir à me retourner contre eux mais je trouve ça inacceptable.
Typhaine Emmeran
Response from Running.DietSep 9, 2021
Hey.
Il semble que notre équipe d'assistance vous ait répondu avec une solution.
Nous attendons votre réponse.
Prends soin.
L'équipe de Running Diet
AC
Anissa C.
It is a scam
It is a scam! It’s a cleverly package one but it sets up to automatically bill even after you have taking the steps to make sure it’s not a subscription with auto billing. I saw it was basically a scam after getting the “diet running plan” took the bullet for the first $33.00, checked to make sure there was no automatic recurring things set up and they still billed another $33.00. I’m proving my case with PayPal now but it’s a battle.
Response from Running.DietSep 9, 2021
Hey.
Thank you for contacting us.
It seems like our support team has already resolved your issue.
Please accept our sincere apologies for the hassle.
Take care.
Running Diet Team
CY
Carrie Y.
Running Diet is a scam
Running Diet is a scam! They get your credit card and charge it for a one time plan, send you 2 wanna-be-engaging emails then crickets. There is not account created, no profile, therefore no way to manage the subscription. Yes,.. this is not a one time fee as I believed it to be. 3 months after I purchased my plan, I was charged again for a subscription renewal. For what I have no idea. I didn't even use the plan... my task day one was to Not Run. Sooooo... if someone makes a choice to build a plan and execute on it, why wouldn't the plan start with... I don't know... moving!! After searching the website for 5 minutes, I found a paragrah stating to cancel my subscription to email them. Again no profile, completely not user friendly. I kindly admitted to not navigating their website to understand there was an auto-renewal, and requested my subscription be cancelled and the last payment be refunded. Although I received a reply within 24 hrs, all they did was copy and past all the fine print in their agreement, and refuse to refund the last charges. Inconsiderate, and terrible customer service. No guarantees, no updates, no momentum. This company is a scam!
Response from Running.DietSep 9, 2021
Hello.
We are sorry to hear about your inconvenience.
Our support team has dropped you a letter once again in order to resolve your issue.
Have a lovely day ahead.
Running Diet Team