customer
Ghosted me when an issue arose over a petty issue.
I sold them a motorcycle, and things mostly went okay. However the initial transfer of the title was done with a pre paid FedEx label they provided. FedEx lost the package and I had to pay for a duplicate title, about $100. FedEx would not let me file a claim because RumbleOn had provided the label. Before they picked the bike up RumbleOn promised to file the case and let me know the outcome. Once they had the bike they refused to talk to me. Considering the cost of the transaction $100 is not that much but I am owed it, or at least an explanation. Most of the bad reviews here seem to be over price offered, they are a wholesaler, and the market is terrible now I get that. But there is no excuse to ignore an otherwise satisfied customer over a minor paperwork issue.



