Rufeu is listed under Clothing & Underwear.
Rufeu (rufeu.com) has 42 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Sabrina
Worst experience with this online company. Based out of Hong Kong! Poor Customer service. If you want a refund, you will never get it they take your money and you’re stuck with clothes that are wrong, or damaged.
customer
I was very very disappointed. I loved photo and considered for a long time because it is for a very special occasion. Finally,decided toorder.What Ireceived is not like the photo. I would like to return this dress for a FULL refund,not $15.00. This is NO way to treat a customer.
LJM
I ordered two midi dresses in different sizes, neither worked for me. Further, I found the fabric to be sleazy and not at all as expected. I will never wear either. When I contacted the company, they started a bartering process, first offering a $15 refund if I kept the dresses. I declined and requested return instructions. They countered with a $28 refund offer. I declined and reiterated my request for return instructions. Their "final" was to either to take the $28 refund or return the dresses at my own expense to DUBAI! I live in California and the cost to mail something to Dubai is exorbitant so I accepted the $28 refund and will donate the dresses. I will never order anything from Rufeu.com again.
Mary A.
I was very disappointed as although I liked the garment it didn’t fit. Applied to return and refund and they only offered me $8 refund and I keep the garment. After lots of haggling I finally get to keep unwanted item and only get a refund of $25 having spent $52. Very poor service and would not recommend to anyone
