RubyHostReviews of rubyhost.net

Hi im EnderMythex, I’ve been using this hosting service for my Minecraft server for a few days now, and here’s my feedback: What I liked: - When I first purchased a server with 4 GB of RAM, everything worked perfectly. Later, my friend and I decided to upgrade to 8 GB for better performance, and the transition went smoothly. - The server’s performance was excellent, with great stability. Additionally, the price is very competitive: €5 for 8 GB is quite affordable. - The support team was initially very responsive: my friend opened a ticket, and they replied almost instantly. What needs improvement: - A major security issue affected not only my server but also their entire site and all client servers. This breach resulted in a widespread hack that rendered my server unusable and caused the total loss of my data. - Regarding support, after their quick initial response to my friend’s ticket, they stopped replying, which was frustrating. However, when I opened a ticket myself to inquire about the incident and my data, the owner responded promptly and professionally, which I appreciated. Overall Rating: - Server performance: ⭐⭐⭐⭐⭐ - Value for money: ⭐⭐⭐⭐⭐ - Customer support: ⭐⭐ - Data and service security: ⭐ I want to thank the team, especially the owner, for their responsiveness and transparency during this incident. However, significant improvements in security are absolutely necessary. If I hadn’t lost my data and everything had gone smoothly, I would have gladly given 5 stars. Best of luck to the team in improving their services in the future!