Bill T.
Bought 7x7 storage shed recently and…
Bought 7x7 storage shed recently and very disappointed. Absolutely garbage product! Do not buy any of them from Rabbermaid!!!!! Do not waist your money!!!
Rubbermaid is an American manufacturer and distributor of many household items.
Rubbermaid (rubbermaid.com) has 16 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Bill T.
Bought 7x7 storage shed recently and very disappointed. Absolutely garbage product! Do not buy any of them from Rabbermaid!!!!! Do not waist your money!!!
Antonio
Bought trash can they are suppose to be durable it's 7 years i have them they are all breaking so i called company to see if they can replace them . they tell me that they can only give me one out of the 6 that i purchased because i do not have the receipt to when i purchased but there is a 10 year warranty. i will not longer buy their products they do not hold to what they say.
Jeff B.
I bought a 13 gallon Rubbermaid trash can and spent some serious cash on it because of their reputation for quality. I expected to get years of use out of it only to have the lid break on me for no good reason after only a year of use. I tried to find a replacement lid for it but they don't offer one. I found other reviews on their website for the same trash can with many complaints about the lid breaking. They only offered an apology and a thank you for the feedback. Rubbermaid quality and customer care is truly a thing of the past! I won't be buying any products from them in the future.
Mariciel V.
Customer Service is not responding my requests for service parts replacements, 2 attempts, one by phone and another one for the same request by email. I don’t know what else to do. This is frustrating.
Norm H.
The Rubbermaid shed I purchased arrived without the hardware necessary to assemble it. I called to have the parts sent and was given an order number and told it would take two or three weeks for the package to arrive and that I'd get an email with tracking information. Two weeks later I called again because I've not received the tracking info and was informed that "the carrier still hasn't picked it up." While the representatives I spoke to were pleasant, the lack of follow up by Rubbermaid is disappointing and leaves me feeling less than appreciated. Edit: About 8 hours after I called to express displeasure I received an email with tracking info.
Tonja T.
Customer service has been horrible, we bought a 100 gallon stock tank for our horses and it ended up cracking at the bottom. I contacted Rubbermaid within the 1 year timeframe and sent all required documents, they wanted to refund the price of it without tax instead of the total amount we paid. When I reached back out to let them know we needed to replace it ASAP because the temperatures were already in the mid 90's in Arizona and our horses needed fresh water they completely blew us off and never responded again! They initially claimed they were out of stock inn their warehouse... Just refunding our total price would have saved them shipping so we could go back to tractor supply and just buy another one with the total refund. Blowing off customers is extremely unprofessional for a big company selling defective products. This experience puts it horses in danger as my husband recently got injured at work losing a finger and is off work till he heals and money is tight, otherwise we would just go out and buy another one but they're not cheap to replace. The company should back their products and get back to their customers. Sarah is the customer service person I dealt with initially who I have not heard from again after multiple emails sent.
Herb & Michelle S.
I recently purchased the spray mop and after 3 uses it does not spray. The store will not take it back as I don’t have the receipt. Who keeps all them? I’ve contacted Rubbermaid now 4 times and no response, I keep trying
Dan
Absolutely unreliable trash. Their mop stick let me down right when I needed . Literally they lock mechanism got the cleaning cloth loose