Lucia H.
Perfect experience
Great and super fast service
Response from RTTAXSep 17, 2021
We're glad we were able to satisfy your needs, Lucia!

RTTAX offers Income Tax refunds for migrant workers globally.With an extensive experience spanning almost 2 decades, with over 400 representatives in 40 countries and serving around 200 thousand clients per year, RTTAX is one of the leading Tax Refund companies in Europe.Over the years, RTTAX has developed a high standard of customer service, focusing on excellence in serving clients via phone, email, direct and even social media.Extensive relations with Tax Authorities in every region play a key part in ensuring a fast, reliable, and convenient Tax Refund service, which never falls unnoticed by clients, partners and other affiliates.
RTTAX (rttax.com) has 41 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Lucia H.
Great and super fast service
Response from RTTAXSep 17, 2021
We're glad we were able to satisfy your needs, Lucia!
Audrius S.
I really liked customer service and quick responce time.
Response from RTTAXSep 17, 2021
Thank you ever so much, Audrius!
Monika
Fast service.
Response from RTTAXSep 17, 2021
Thank you for the feedback - we always try to be speedy!🎉
Consumer
Reliable company! I recommend it!
Response from RTTAXSep 17, 2021
Thank you!
Tim B.
Used their service and they failed to submit my tax return correctly leaving me with several hundred dollars of unpaid US tax, 0/10 avoid using their service.
Response from RTTAXSep 16, 2021
Greetings Tim and thank you for your feedback. We apologise for any errors our customer service staff may have done during your US tax return processes. We are constantly vetting and improving our customer service experience, which is why we are extremely attentive to your specific case. If you wish to advise us on further details regarding your experience with RTTAX, please contact us via email at [email protected]. Thank you ever so much for your feedback and we hope that errors like this will never happen again, Tim.
Alper Tunga K.
terrible company.. it's been 10-11 months and I STILL can't get my 2017 US tax. Every time I ask them , they reply with same draft sentences ." IRS asked for us to send documents again for repeated IR verification."
Response from RTTAXSep 16, 2021
Thank you for your feedback and we apologise for any inconvenience or misunderstanding our Tax Refund process may have caused, Alper. It may indeed be the case that the Tax Refund process is delayed and the reasons for this are typically not dependent on us. In your specific case, we have indeed experienced difficulty in negotiating with the IRS on your behalf due to their requests for IR verification. Your Tax Refund process took a longer time to complete due to the conditions specified by the US tax authority, over which we have no control. Please do not hesitate to contact us via email at [email protected] if you have any elaboration on your feedback and/or require any further assistance.
MS
Terrible service. Tax refund is taking more than 6 months already
Response from RTTAXSep 16, 2021
We apologise for any inconvenience or misunderstanding our Tax Refund process may have caused. It may indeed be the case that the Tax Refund process is delayed and the reasons for this are typically not dependent on us. They are most likely dependent on the responsiveness of the relevant Tax Authorities, which receive our request to issue your Tax Refund. We are constantly vetting and improving our customer service experience and are always open to your feedback! Please do not hesitate to contact us via email at [email protected] if you have any elaboration on your feedback and/or require any further assistance.
Annoying
bad service, submitted tax refund since 2017, almost end of 2019 and i have not receive yet. Poor customer service too, they are pretty good at first, prompt reply for getting documents and everything..but after you paid them, i dont think they care for their customer
Response from RTTAXSep 16, 2021
We apologise for any inconvenience or misunderstanding our Tax Refund process may have caused. We are constantly vetting and improving our customer service experience and are always open to your feedback! Please contact us at [email protected] and we can hold a discussion regarding your feedback and how we can improve.