RTBShopper.comReviews of rtbshopper.com

Not only did they just up and take my 90$ but after about a week of trying to get ahold of them nothing so I figured I would come here to get their attention. The item states "shipping unavailable" but as it stands i can't pick up the item which is what is required without the right information from them. They have no call center and their text presence might as well be non existing.

They say they cannot verify my info and don't say what they need. Well, Won't be able to purchase anything. Good job.

DO NOT BUY FROM THIS COMPANY. They are very small and incompetent and don’t know what they are don’t. They have inventory and products listed online that says available for purchase that is not available for purchase. When it’s time to fulfill the orders, it’s not part of their inventory. Their supervisor was very unhelpful, not resourceful and doesn’t resolve your problems instead she brags about the fact that she a SUPERVISOR…oooooooooh such a big title and her name is lyndsey. Next, they shipped it to the WRONG ADDRESS. When I asked to rectify it, they advised that they cannot since the order was processed and even though it has not been shipped, they cannot cancel. Their supervisor was unhelpful, very rude and blunt and straight up disrespectful to the point where she (Lyndsey) is unwilling to assist. I called the lease company and they said I can cancel this since they haven’t funded it yet but because the supervisor feelings got hurt, she wants to ship the product to me directly and have me go through the trouble of shipping it back and returning it, which fine I will do. DO NOT BUY, DO NOT SAVE YOURSELF THE TROUBLE AND DONT BUY OVERPRICED PRODUCTS FROM COMPANIES THAT DON’T VALUE CUSTOMERS. I will be posting everywhere about them.

I was accepted for 1200 , tried leasing a laptop and my card was charged $80! Just for me to receive a message saying that my verification failed but yet i was still charged. I contacted their customer service who informed me that my payment w Ould be sent back and that never happened! These people are 10000% scammers with fake 4-5 star reviews

I ordered 2 items from this company on 8/28/2023 and I only received 1. I was told the other item I had requested was out of stock so they sent me an alternate item. I was sent tracking information for a package that had been delivered to someone else's house (it said it was delivered and signed for by someone before I even received the tracking email). I reached out to RTBShopper (crazy how they are also busy by phone but they typically answer to texts immediately) and they told me that it would be re-shipped on 9/9/23. Today is 9/13/23 and I have reached out via phone and text message almost daily since and have yet to receive a response. I will now likely be charged for an item that I haven't received, because on their website it says that my order is "fulfilled". Please be VERY cautious with this company...I wish I would have.

I wish I could give them 0 stars. They sent me a damaged pool in July. I let them know it was damaged. They sent a replacement thst was also damaged. I let them know. I scheduled a pick up for the second pool. No one came to pick up. So now they won’t ship me a replacement becuase it’s been too long! It’s now January and I still have not got what I paid for

I’m telling you beware of this place and from these reviews I have no idea what people are talking about about great tracking information I ordered a treadmill they said it was supposed to be delivered yesterday February 1 never did I get any tracking information they claim they cannot give me a tracking number now does that make sense never heard of a company that does that and of course you can never talk to anyone by phone it’s always through text beware this place is a total scam

I originally order a 75” tv, only to be told they didn’t have any. Then it went to Best Buy won’t deliver or ship 75” tvs (mind you I just had a new tv delivered recently from BEST BUY) with no problems. They charged me for a 58” tv the same price as the 75” tv. SCAMMERS AND UNPROFESSIONAL…Run while you have a chance.