Not S.
Worst company ever
Worst company ever. Run from Michelle and Katie. If they are talking, it’s likely double talk. Not an honest bone in the RSS company. Items from Seattle were shipped to Norfolk VA then put on a boat to Portugal. RSS claimed customs took control. Our container was ravaged, items stolen and remainder of items repacked were damaged. RSS refused to investigate or provide necessary info until two different government agencies got involved. Federal Maritime Commission made RSS reimburse $1440.00 Additional fee for customs because Customs NEVER looked at the container. Once in Portugal we has problems communicating with the RSS agent, resulting in an additional $1,000 fee for additional drayage. Please use another carrier. Once RSS is paid, you are on your own until they bill extra fees for No good reason and hold your items hostage until they bill extra extra fees are paid. Best advice is Any company other than RSS.