Rapid Response Team - FloridaReviews of rrtfl.com

I had the pleasure of working with Anthony, Angel, and Kenny who were all wonderful. They were responsive and timely with each step of their process. I only wish the process with the insurance company was just as smooth and easy! I would gladly continue my repairs with the Rapid Response Team, if I were authorized by Peoples Trust to do so! 🤞 Thank you again for all of your help during this overwhelming process. I appreciate each of you and your attention to my home.

I met them at my neighbor’s house for water damage. They called in advance, showed up on time and did their job. They were polite, respectful and updated me every step of the way. Very professional.

Angel Rodriguez was professional and knowledgeable. He was patient and told me what I needed to do.

My experience with Rapid Response Teams was great. They did a wonderful job. They explained everything to me very clearly what they were going to do. I would definitely recommend them to my family and friends. Mr.Kenny Tuck has a very calm spirit.He made my experience a piece of cake. I would definitely use them again. Money well spent. Thanks Rapid Response Team Mary Stephens

Where do I begin. Let's start with Kenny Tucker, who is hands down the BEST Project Manager EVER! The level of professionalism and care that was put into this project is unmatched. He walked me through every step and executed with diligence. It was almost as if my home was his, and made sure that every little detail was done with care. I've had many disappointments with contractors over promising and not completing projects, so I was definitely skeptical, but Kenny Tucker is a man of his word! I was literally brought to tears when my project was finished. Kenny, from the bottom of my heart....I THANK YOU! I hope and pray your employer recognizes you for the asset you are! I would do it over and over again, ONLY if you were in charge! Great job!

Hurricane Ian damaged my roof, allowing water in that came through the ceiling in my living room. It also totally destroyed my pool cage & through debris against the house, damaging my garage door, allowing critters access to my house. My insurance company, Aetna, assigned the Rapid Response Team in Bradenton to repair the damage. Rapid Response assigned Jo-Anne Rader to manage the project, which included replacing the roof, repairing the water damage and replacing the garage door. I was able to get the roof patched in the week following the storm. The pool cage was not covered by insurance, so I needed to arrange for its replacement myself. I selected Aluminum Magic of Sanford, FL. This required coordination between the two companies, that was handled seamlessly by both parties. While it took awhile for work to begin, as my work was lower priority than the thousands of individuals who were rendered homeless by the storm, once started, work proceeded quickly. As a retired manager of plant-wide IT systems, I am impressed with both Ms Rader's management skills, as well as the speed and quality of the work performed by her team. I have nothing but praise for both the way the Rapid Response team managed & executed the project, as well as for the seamless coordination with Aluminum Magic that was completely transparent to me. Note: Date of completion was due to my unavailability for much of the late spring & early summer.

What made our experience great was working with our Project Manager Jo-Anne! She stayed consistently on the project, was persistent and communicative and is of the highest integrity and got things done to our satisfaction and beyond. She was excellent in managing the restoration of our hurricane damaged roof and rafter, our garage ceiling, fascia, soffits and gutters to their original condition. She is a definite asset to the company. The workmen she hired did a wonderful job. We are grateful to her, her team of workers and the entire RRT from start to finish for all they did to help us through this difficult time. Thank you!

Ryan is wonderful!!! Was efficient, friendly, willing to answer all of our questions with confidence and competence! Took care our water issue in a very timely manner. We are very happy with his work - He is a true asset to your company, you can be very proud of him.