RPM WarrantyReviews of rpmwarranty.com

I purchased a warranty package from rpm warranty on 4/1/2026 to 6/13/2026 the sales rep name was Matthew that I worked with and I meet all requirements made my monthly payment then I had to file a claim with rpm I was told to take my vehicle to the dealership after the dealership having my vehicle for 4 or more weeks I then received a phone call from rpm supervisor informing me that they had to cancel my policy and that they would issue me a full refund because I didn’t know that my title didn’t meet requirements and that it would take 30 days to refund me. And now 30 days has passed still no refund so I called and now I’m getting nothing but a run around please do not ever use rpm warranty not even for a dead man grave….

This has been the worst experience I’ve ever had with an insurance company—specifically regarding an extended warranty for my vehicle. If you don’t want to get scammed, don’t waste your money on RPM Warranty; they use any loophole in the contract to avoid paying for or covering any repairs your vehicle needs. I should have read the reviews before buying the policy—they are professional scammers.

Im giving one star for everything becouse its the minimum i can select. My mistake is that i ignored all the negative reviews about RPM befor i purchased an extanded warranty on my ford f150 2017 raptor last october 2025. Recently in April 2026 i got my truck serviced by Ford Limcolin ,brookhaven , GA And a repair claim was filed for torque converter replacement and transmission oil change, its been over a month and a half now and i am trying to get them to approve on the repair with no avail. they ignored every call and emails sent by me and ford service team, They dont acknolege or honor the contract turms at all, They dont give any specific reason for denial or approval , they dont go by the contract turms at all, they dictated redicoulouse terms, for example they made ford team retest previouse old claims that has nothing to do with the existing issue and when the reslults of this tests came possitive, they requested them to be deamed as flaulsly diagnosed and to be deleted from ford data base, then they made us wait for days on an inspector from there part to test the car but no one showed up. when they got to a dead end with there redicoulous demands they gosted us and ignored all calls from ford service team, they shodowbanned me, the ford service team and the service team mannager. In short RPM is unprofessional company all what you gonna end up getting , if you get in my shoes " is leave yr name and a message and we will get back to you ". After almost 2 months with my truck stranded at ford dealership i got to learn its very important to do a thorough do deligence before purchasing from RPM. Dont belive the 5 stars 3000 reviews on there website, its totaly a BS/lie, they are not trusted by google or acknoleged/ registed to BBB ( better business bureau) . To get my repaire money back i have to sue them for fraud/ breech of contract under lemons law in Georgia . Save your self a headache and make an informative decision .

customer beware: Do not pay the warranty in full after you get a quote . I tried to cancel my warranty since 2/3/26, I did everything that RPM required as far as notarized documents, sent everything to them via priority mail only to get it returned to me, quote ,return to sender , attempted- not known unable to forward. The staff was nice and tried to send me to different people but no results.

So I had a 3000 dollar repair..control arm on my 2019 Ram 1500 and the manifold repair. The warranty covered only 436 dollars less the 100 dollar deductible meaning they covered only $346 of the almost $3000 charge. They only paid a fraction of the control arm, labor charge less than the shops standard rate which is 40% less than the dealer and nothing on the manifold repair.

This company is a scam and do not purchase this coverage. Their coverage states that items are covered and then in the exclusions the contract contradicts itself to where they will not fix the issue. Their contract clearly states that the map/courtesy light assembly is covered for the interior. Then when you go to the exclusions is says that they dont cover interior LED light assemblies which are the courtesy light in my truck. If you as a customer call they will agree with you but they want the dealership to call. Once the dealership calls they tell them a completely different story. After reviewing the contract all their coverage is contradicted in the exclusions to where you are spending thousands on absolutely nothing. DO NOT PURCHASE THIS AT ANY COST!!!!

Be very careful. My refund was issued by then additional charges were placed on my card. Talking to a few of the people was not very pleasant. I do not feel this "contract" is what the people said and it makes too many hoops for the consumer to get your vehicle taken care of. They want to argue about any charges you make. NO I WOULD NOT DO IT AGAIN. TOO MANY HOOPS TO JUMP THROUGH TO GET YOUR CAR TAKEN CARE OF.

I inquired about a car warranty thinking it would be helpful to have with a used car I had recently purchased. I even did research on RPM Warranty to help confirm I was dealing with a reputable company. Once I received the contract, however, I did not agree with the terms stated, did not sign the contract, and requested a cancellation. The one gentleman in customer service - who was the only one who would answer phone calls - tried to mislead me about the value of my car and the way the warranty would work. I knew what he was telling me wasn't true as I read the contract. Trying to get my money back from RPM was impossible. I got excuses such as my credit card declined the refund two different times and the check is in the mail. My credit card company confirmed no refund had been attempted. I disputed the charge with my credit card company, based on the credit card company's recommendation. RPM denied the refund to my credit card company! And, I had never even signed the contract! Currently, my credit card company is trying to recoup the cost from RPM. They told me RPM was most likely stringing me along until the dispute period ran out so they could keep my money. Trying to deal with RPM's customer service was met with rudeness, arguing, and being told my documented conversations with them never happened. Horrible business to deal with. You will lose your money if you sign up with them. I assume the reviews I looked at before signing up are not legitimate. I thought I was dealing with a reputable company but my experience shows very differently.