Royal SilkReviews of royalsilkusa.com

On July 22, 2023, a Saturday, I ordered a silk skirt from the Royal Silk website. On July 24, 2023, the money was taken from my checking account. The company sent a link to my email to check the status of the order, and all it said was This Order is Pending Review. I kept checking during the week, and there wasn’t any updated information. On August 3, 2023, I filed a fraud claim with my bank. This company doesn’t respond to emails or answer phones at either of the numbers I could find for them. It’s blatantly fraudulent. Watch out, people… August 6, 2023 Update to my review — This morning there’s a pending credit from Royal Silk in my checking account, for the full amount, for the item which they never sent. I feel like I dodged a bullet and I won’t order anything from this company again.

They sent me the wrong item and now they aren’t answering my emails. Filed a complaint with PayPal to get a refund. Terrible company — avoid them!

Bought a pair of men's silk pajama pants as a Christmas present. After a couple of wearings and one gentle washing they are falling apart at the seams, and holding them up to the light the fabric is full of thin spots.

I bought silk boxers that were not silky at all. As soon as we opened them we knew they were defective and returned them right away. We paid almost $50 for this defective product (just one pair of boxers!) and were refunded only 60% of that amount. And it took over 2 months to get even that amount of refund! When I contacted customer service about the missing refund money, they said they charged me the fee because they do not cover return shipping (and since they don't have a physical store, you have to pay to return anything you buy from them), and because I opened the wrapper, they charged me a 15% fee for "re-packaging and re-furbishing." What kind of company charges you almost $20 to put a piece of plastic back on their own awful product??

These "silk" boxers are not silk at all they are straight up cotton. They say 100% silk but no way they are. Then they want me to pay $7 return fee and shipping back to them ? Avoid these scammers, also no way to post a review to their own web page. What a waste of money. The sizing is spot on but the stitching has alot of threads hanging off, its poor QC on top of a con

Very disappointed in the product. Tissue thin, poor quality. Also these do not feel like silk, the material is rough. Would not recommend.

Did write the value higher than i payed! Had to pay a shitload more in taxes and fees.. :(