Carole S.
Not what described can not get…
Not what described can not get labelnto return. Also cannot get in touch with anyone. Will never buy from them again. No customer service
Rowye is listed under Clothing & Underwear.
Rowye (rowye.com) has 324 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Carole S.
Not what described can not get labelnto return. Also cannot get in touch with anyone. Will never buy from them again. No customer service
Sara D.
Horrid! The product is NOT as advertised online!! I ordered a sweater for my 24 year old daughter and got a “printed fake sweater” on what seemed like a polyester fabric! It was horrid looking! And I can’t figure out their “easy return policy”!
Kristina N.
The company uses a chinese shipper that has lost 3 packages including this purchase. Not only did they lose the package but through Rowye I paid $68 dollars for the sweater and SHEIN and Amazon had the same thing I later found out, for $25-35. This company is a scam with worthless customer service and they don’t take responsibility for the crappy delivery service they provide. Don’t get suckered in. Get your cheap clothing from Amazon.
jen B.
horrible. I received multiple items that were not as they were shown on their site. For a $65 item I wanted to return, I was told I would receive $8 refund and to keep the item, when I protested, I was told I would receive a refund of $18 and the threat that the return shipping would be at MY cost....which I understood would be expensive to China. These items are NOT coming from South Carolina as advertised ! This is a SCAM website !
Jeremy R M.
I ordered two sweaters from Roywe as a gift for my wife, and I’m extremely disappointed. Order details: Tan Long Sleeve Color Block Sweater – $61.99 Oversized Ivory Pocket Front Sweater – $63.99 Total: $125.98 What arrived looked nothing like the product images on the website. The sweaters are very low quality, thin, poorly constructed, and the fit and fabric are completely different from what was advertised. The photos online make the items look structured, soft, and well-made — what I received feels cheap and poorly finished. At this price point, I expected decent quality. Instead, these feel like cheap knockoffs compared to the polished images used to sell them. The difference between expectation and reality is honestly shocking. This purchase was meant to be a gift, and it ended up being embarrassing to give. I would not order from this company again and would strongly caution others to be skeptical of the product photos.
Rory B.
The company says ships in 72 hours, I am 33 days in and no delivery! Company says south carolina made but all shipping is coming from overseas? The tracking doesn't work. All and all i will avoid in the future. Now I am short many Christmas gifts because they company is shifty. 33 days? Ridiculous!
Sue P.
The worst ever. Clothes came, sizing is off and after begging to return the items for a refund they sent me a return address. It cost $50.00 to mail it back to Dubai and within three weeks the package was delivered back to me with an insufficient address stamp. I requested a refund on my postage and was denied. Horrible customer service.
Carol N.
SCAM!!!!! Made in China/Indonesia. I wouldn’t even give it 1 star! Item arrived late and past vacation. Material is cheap! Contacted “service” .com site for return instructions. They do not want you to return them! It took five e-mail exchanges offering me from $11.00 to $25.00 credit to not return. I wanted to return for credit. Finally they revealed you have to return to Dubai and pay the shipping yourself so more then the item is coat! SCAM!