RowyeReviews of rowye.com

Very disappointed. Ordered 3 different sweaters… 2 of them looked so different from the picture. And they were saying it made in South Carolina. The labels inside the sweaters say made in China. It’s a scam. Will never buy again from them or any of their other brands that sell the same clothes but under different names. It’s a scam

I would give it 0 stars if I could. Ordered a sweater from here and what was sent was a completely different color. Instead of ivory, it was a gross grey/tan color. Also the red was more maroon. The color combination is ugly and not at all what I was expecting. I could not find return information anywhere on the email or website, and no packing slip came with the sweater. I sent an email to customer service asking for return information, and they sent me a reply asking if they could refund $11 and I could keep the sweater!! I paid $78 including shipping!!!! Ridiculous! Don’t buy from them.

I placed an order on December 4, 2024. It is now January 15, 2025. I have emailed customer service several times regarding the status of the shipment. The tracking number providing hasn't been updated since December 20, 2024...nothing further. I'm told that the items have shipped. I have never waited almost two months to receive clothing from an on line vendor. This company is NOT worth ordering from.

This store is seemingly just a version of Shein but for social media. It sells the same clothes, with the same pictures, for a slightly higher pricepoint.

The sweaters i got were great quality but a touch small. I just wanted to oversized look That’s where everything went BAD! Customer service is beyond horrendous! They communicated, but asked “ would you take $22?” The items were in perfect condition and had been tried on and had tags intact. The next response was “ would you take $36?” That’s it. We’ve gone back and fourth for several weeks. Sadly i had already ordered and paid for the larger sizes to expedite the situation. No idea if the new order will even arrive. So it looks like my lesson is learned. I just wanted others to know what you are dealing with. BUYER BEWARE!!! THIS IS NOT WORTH THE RISK!!! READ OTHER BAD REVIEWS ~ THIS COMPANY IS A SHAM! MY LOSS ~ $212 :(

Customer Service NEVER replied to my request to exchange sweaters.I received the product and was pleased but needed to exchange 2 sweaters for larger sizes.I contacted customer service 6 times and received NO response over 10 days!!! I have now returned the items and am requesting a FULL refund!!..Rowye's customer service is awful!!

It has been more than a month since I ordered and so far nothing but an email that says it shipped but tracking number is useless. I asked for my money back because no product they won’t/can’t because they say I haven’t received it yet TRUE but my hopes are fading of ever seeing order or money

The sweater that I ordered and the one that I actually received are NOTHING alike. Comes in a bag marked “made in China” and it’s no tags on the sweater. Not good quality and certainly not what I ordered. And took over a month to arrive.