Michelle H.
Refuse to refund when items received were different from what was ordered
Items shipped were not as expected; colors and fit very different from images on website. When I requested a return authorization, they sent a message telling me I could exchange. I politely refused and again requested a return authorization but haven't heard a word from them. Excellent customer service and trust that the product images you see on the website are what you will receive are so importantwhen ordering online, Rowye failed on both accounts. A lack of customer service and false advertising should make you think twice before ordering from this company.


