RowentaReviews of rowenta.com

ARNAQUE ROWENTA... j'ai acheté aspirateur balai Rowenta avec cashback deuxième batterie gratuite après plusieurs demandes je ne l'ai jamais reçu

Wij hebben op 7/05/2022 een steelstofzuiger gekocht met cash back van 100 EUR. Hiervoor moet de klant zich registreren op de website van ROWENTA en de procedure doorlopen (by the way met inbreuken op de GDPR wetgeving), waarna de klant een SMS moet krijgen om alles te bevestigen. Wij hebben die SMS nooit ontvangen (ondanks ettelijke pogingen) en de klantendienst is niet te bereiken. Dit ruikt naar bedrieglijke reclame waarvoor ik klacht zal indienen bij FOD Economie, ik vrees dat ROWENTA totaal onbetrouwbaar is. Wees gewaarschuwd ! EDD en AVK

Very bad air purifiers,and the worst is that it's too much and the most expensive.i bought 1 intense pur air purifier and 1 intense pur air connect purifier and 20 filters (5 formaldéhyde, 5 hepa, 5 active charbon, 5 pre filters). The rowenta technology is very bad , as its filters, as the conception,as all, except marketing (these is where they invest all their money,to lie on the products features in the packaging, and all features and informations online). So i bought 1200$ for the Nice packaging,not the product. And the customer support is also the worst that i have knew till now. And their wifi connected air purifiers don't work even if you are in europe(France, where i've been with) and US(where ive been with), even if the customer support said me to use a wifi password with only letters and numbers). Iam a computer and network enginner, struggled too much to connect it without a success. I don't even asked the customer support for a replacement, or refund, iam not expecting anything from rowenta. IF YOU DON'T WANT TO LOOSE YOUR MONEY AND ENERGY,CHOOSE ANOTHER BRAND ,based on a very large number of customer's comments and rate, online. I didn't asked for any help from rowenta,because it was such the worst customer's experience that i want to forget it.

Wat een slecht ding zeg, ik heb er een stofzuiger gekocht en die was na drie weken al kapot, slechte service en slechte producten. Hier ga ik nooit meer wat kopen

We paid £74.99 for a Rowenta iron and after just 4 months (used in accordance with the instructions) it was leaking water. Rowenta refused to offer a replacement or refund, instead offering to repair the iron - this would take between 3 weeks and 6 weeks! No replacement in the meantime. I asked what we were supposed to do for an iron for this time and they had no interest in answering. I even wrote to their MD but just ended up with the same response with the exception that they incredibly offered us a discount on the purchase of another Rowenta iron!!!!!!!. A poor product and truly awful customer service. PLEASE AVOID THIS COMPANY AND MAYBE IT WILL CHANGE ITS ATTITUDE.

Impossible de trouver un interlocuteur capable de me dire où en est ma commande.

Servicio técnico pesimo, en 5 meses e llevado mi robot aspirador serie 60 al servicio técnico que tienen concertado y no me lo han podido arreglar, encima tengo que llevarlo a 30 km de mi ciudad por que en mi ciudad no hay, con el gasto de tiempo y gasolina que conlleva, el servicio técnico siempre me contesta pero nunca me soluciona nada, así que pensaron en co,orar muy bien cosas de esta marca, prefiero cecotec que tienen servicio técnico propio y ellos cargan con los gastos de envio

J'ai acheté un aspirateur modéle X-PERT 3.60 au mois de janvier .impossible de commander de nouveaux filtres chez rowenta,stock vide depuis 2 mois ,on me dit de voir sur internet chez des concurents pour en trouver. pas de suivi de pièces chez ROWENTA.