ROVUX FootwearReviews of rovuxfootwear.com

Their shoes are not as advertised. Ordered from an instagram ad and was not provided with the correct style. I was never provided any order confirmation and when I received the wrong order style customer support was very unresponsive and was unwilling to process an exchange. The shoes I receive seemed like they were made very cheaply and did not have Rovux on the shoe anywhere, and had extra writing on the shoe that was not shown on the online store

Shipping takes for ever!!!!!!!!!!!!!! Customer service not exist for 12hrs, to days after your email!!! No phone number for them!!!! Shipping takes for ever!!!!!!!!!!!!!! Customer service not exist, they answer your emails 12hrs to days after your email!!!!!!! Dumpt 5 pair of shose in one bag!!!!!!!! Very hard and uncomfortable shoes!!!! I ordered 5 shoes size 11.5 and one came 10.5, I am afraid to try email them again, and have experience same horrible experience all over again 🙃 😑 😐 😅 😒 😕 🙃!!!!!!!!!!!!!!!!!!!!!!!! Those they say there shoes is comfortable must be their investors share holders or employees!!!!!!!!!!!!!!!!!!!

They do not honor an exchange or refund even when the sneakers are not true to size. I wear a size 10 USA women and the sneakers I receive although says size 10 in Women's feels like a 10 1/2 or 11. And these sneakers have hard plastic soles. I reached out twice with no reply, and you can leave a review on their website without paying a service fee or joining Judge.me

I was scammed by this company! On December 25th 2022I placed an order for a pair of sneakers from Rovux footwear. On January 9th I received a notification that my order was delivered but I never received the package 🤔. So I reached out to customer service for help to locate my order. Customer service replies saying their carrier left my package with some random security guard without any attempt to deliver the package to my apartment, nor proof of the delivery to security. So I do my own investigation with building management and security whom denied ever receiving a package! So I reach back out to customer service with the results of my investigation looking for a full refund now because I’m clearly not at fault, but instead I’m being denied. Now I’m out of money and sneakers for no apparent reason! Do not buy anything from ROVUX FOOTWEAR or you will be next!

Rovux is a SCAM! This company is selling shoes for $130+ and offering some discounts from $170 to make it look like you're getting a good deal for $130.. but the truth is you can Google the brand and find them on Amazon under a different brand, same shoes for $30-70. I emailed the Rovux company with pictures of their shoes and another company shoes online with the price difference and they never replied. If you like these shoes, just buy them cheaper at other online stores for less than $65. Remember, you won't see Rovux on other online stores because another brand makes them.

Bought the solstice style, strictly for the colorful bottoms. However in person they appeared as displayed except for the one feature i purchased them for. the entire sneaker, is actually black.

Bought a pair of shoes from them online. Paid $129. Quality of the shoes fit more like a $20 price tag. soles of the shoes are plastic and will offer no grip on any surface. Sounds like you are walking in clown shoes. They look like athletic shoes online, however in reality they are anything but. Company refused to give a refund. They absolutely are in business for one time customers. They do a great job marketing a nice shoe design, however thats all they were. Nice to look at but horrible to wear. Since they will not refund me, I will never consider this brand again. Rovux Facebook page even said they offer refunds, but that was a total lie. After filing a complaint with the BBB, I understand why they have an F rating on BBB website.

I had to give 1 star as no option to do zero. Avoid this company they should be shut down as they breaching consumer credit act by refusing refund on return of items by using covid as an excuse. I spent $300 on shoes for my disabled mother and they wont even go on her foot so useless and requested to return for refund but they refuse what a joke