ROVUX FootwearReviews of rovuxfootwear.com

Quality is absolutely terrible! Colour does not match up to pictures, fit is terrible. Extremely uncomfortable and cheap. Way way overpriced

Finally got my shoes...I ordered 12.5 99z's They arrived in a bag, no shoe box. No paperwork, and no tags in the shoe. I crammed my foot in to what I'm guessing was a size 10. 3 weeks wait and the shoes aren't even close. My son might be able to wear them, but I have no idea what size they are.

The shoes look fine, but the quality is HORRIBLE... feels like super cheap plastic, you can the see glue on some spots, and I contacted customer support to send them back and get refunded and of course they don't accept returns, if I could give them 0 stars I would. I've found much better shoes in amazon for 25% of the price I paid for this.

Absolutely disgusted by the customer service! ordered a pair of trainers which are too small, I am a size 9.5 in the UK and their size chart suggested to get a 10 US as the equivalent. Tried them on and don't like the fit or look. However, when I asked to get details to return them I was told they don't do refund but can do exchange. I don't want to exchange, I want to return the product and get my money back. They referred me to their returns' policy which states that due to COVID they aren't taking returns. This would make sense if they weren't offering exchanges as ultimately they are getting the product back. They simply don't want to lose the sale and have to reimburse customers. I have offered to return them twice now and have said I'll be getting my money back through my credit card.

First of all, the shoes ship from China which is horribly misleading. They are horribly and flimsy quality. They won’t let you leave a negative review on their website as they “review” then all first and edit out the negative reviews. The sole is made of cheap foam and they smell of paint thinner. The company refuses to take returns citing the COVID-19 pandemic but offers to accept an exchange which is still returning the product to them. Their website says to not use the return address on the original shipping label as it says California, and these products are actually shipping from China in a cheap plastic bag and the shoe is completely deformed anyway. Horrible. Scam. Will take your money. Do not recommend.

Horrible quality shoes. Literally not worth over 10 euros in terms of quality. No return policy, which is stated somewhere on their website, but not clearly upon purchase. So now stuck with two pairs of shoes. Bad company, bad communication, stay away!

So i received my order in April and two days after i tried to return because it really wasn't what I thought it'd be. I messaged ROVUX and they said they weren't accepting returns due to COVID but they were accepting exchanges. Since i wanted to return and not exchange i left it alone. However, since COVID has calmed down i decided to try again Yesterday. Now, they're saying since its past the 15 day return window they won't be able to help me. How exactly was i supposed to return it within 15 days if they weren't allowing it? Overall upset and unsatisfied that there no work arounds due to the COVID excuse they gave me

This company is sorry as hell never ever will I use this site please send my item or send me money back this site and who own it