Sharon from Woodford Green, E.
A hidden gem that's definitely worth visiting..
From the first moment we walked in right up until checking out 2 days later we received outstanding and first class service. This hotel is absolutely amazing, from its ambience to its cleanliness you couldn't fault it. We were greeted by Jacqui (the Managing Director) and throughout our stay she was extremely helpful and attentive, along with every member of staff nothing was too much. Our suite was beautifully decorated and spotless. Indeed, the entire hotel from its beautifully decorated breakfast room to the gorgeous dining room was a pleasure to walk through. We booked several spa treatments during our stay and the experience was delightful with professional and courteous staff. The food, well what can I say other than it's absolutely fantastic. The quality of the food, the portion size and the presentation of every meal was faultless. Never have I enjoyed such delicious meals without a single complaint. Just the food alone was worth the visit but when you combine everything together you get an equivalent of a wonderful Michelin star experience. I absolutely unequivocally and highly recommend this hotel and I'll definitely be visiting again.