Rosland Capital LLCReviews of roslandcapital.com

Response from Rosland Capital LLCAug 5, 2024

Rosland takes all negative reviews seriously. Rosland recommends that the reviewer contact Rosland and ask to speak to the Senior Compliance Officer, who can address his concerns.

Response from Rosland Capital LLCMay 31, 2024

Rosland takes all negative reviews seriously. The reviewer has not provided enough information about his particular transaction for Rosland to address his concerns in detail. Rosland’s sales representatives are trained to respond fully to customer questions and Rosland apologizes to the reviewer if he feels that did not occur as well as for any delay in shipping his order. Also, it should be noted that Rosland does provide customers with an itemized invoice in connection with their purchases and informs them that precious metals and coins should be considered a long-term purchase of at least 3 to 5 years, to maximize the potential for gains. Rosland Capital

Response from Rosland Capital LLCMay 30, 2024

Rosland takes all negative reviews seriously. In this case, the reviewer has not provided enough information for Rosland to investigate this incident. Rosland’s sales representatives are trained to treat customers and prospective customers in a respectful, professional manner and Rosland apologizes to the reviewer if he was not so treated. Rosland Capital

Response from Rosland Capital LLCMar 26, 2024

Rosland takes all negative reviews seriously. Rosland strongly disagrees with the reviewer’s characterization of what transpired here. Rosland’s Senior Compliance Officer will contact the reviewer in an effort to address his concerns and resolve this matter. Rosland Capital

Response from Rosland Capital LLCJun 14, 2023

We apologize for the inconveniences and frustrations you experienced with your recent order of gold and silver from Rosland Capital. We understand that timely and accurate delivery is of utmost importance. Like you, shipping delays, misrouted packages, and inaccurate information from the carrier are certainly not the level of service we expect from our shippers to provide. We are actively investigating what transpired with your order to understand the issues and prevent similar occurrences in the future. We want to assure you that we take your feedback seriously, and we are committed to resolving this matter. Please do not hesitate to contact us directly if you have any additional concerns or questions. We are here to assist you. Sincerely, Rosland Capital

Response from Rosland Capital LLCJun 14, 2023

Please know that we always strive to provide clear and transparent information about our products and services. We also aim to maintain an open and consistent line of communication with our customers. We would appreciate the opportunity to discuss your experience in more detail and see how we can assist you. Please reach out to us at your earliest convenience, and we will do everything we can to help resolve any issues. Thank you again for your feedback. Sincerely, The Rosland Capital Team