Aniksha
Don’t recommend staying at this hotel
Don’t recommend staying at this hotel. On top of paying for our stay, we were charged for a deposit of £100(£86) at check in and was told we would be refunded at checkout, 3 months after we stayed, still no sign of refund. I got in touch with hotel via email, that person did not even bother reply to my email, never mind refunding the money. Service not good specially reception staff, they not very helpful. Bathroom and kitchen not in great condition.it’s more like a 2 star guesthouse than a hotel. I even tried to get my refund via the agency that I booked with, even they said that they wrote to somebody on email and that person never replied back. So unprofessional of them. What kind of company don’t reply to an email?????